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Ibis Solutions | Consulting, Implementation, Integration, Product Development
Your Partner In Innovation
Overview
Using the power of our knowledge, experience team, commitment to achieving the highest levels of technological development, Ibis Solutions has a goal to create innovative and functional solutions fit for all needs.
Salesforce Field Service – Large-scale FSM deployments, including migration from ClickSoftware WFM and greenfield implementations tailored to high-volume field teams.
Service Cloud & Communications Cloud – Enhancing digital customer service and omni-channel operations for communication service providers.
MuleSoft – API-led integration of Salesforce with telecom BSS/OSS, ERP, GIS, and legacy systems. Agentforce – AI-driven agent assistance and knowledge orchestration for smarter service execution and field support.
We are a technology and consulting company with over 20 years of experience in delivering enterprise-grade solutions across Field Service Management (FSM), system integration, Big Data, and AI. Since 2021, we’ve been a proud Salesforce Consulting Partner, focused on helping organizations unlock the full potential of the Salesforce platform through intelligent service operations, seamless integrations, and data-driven transformation. Recognized with the Salesforce Rising Star Award (2024) for our achievements in the telecom sector, we are not just implementers — we are solution builders. Our multidisciplinary team of architects, consultants, developers, and data engineers delivers projects that bridge strategy and execution, ensuring that every Salesforce investment drives measurable business outcomes. Let’s transform service, together.
Categories
- Product Competencies
- Agentforce Service
- Geographic FocusShows the regions where the provider operates or has done business
- BulgariaSerbia
- Supported Languages
- English