Ibis Solutions | Consulting, Implementation, Integration, Product Development - Ibis-Solutions d.o.o. - AppExchange
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Ibis Solutions | Consulting, Implementation, Integration, Product Development
  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 1
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 7
  • Year this company was founded Founded 2021
Ibis Solutions | Consulting, Implementation, Integration, Product Development
Company Overview
Your Partner In Innovation

Using the power of our knowledge, experience team, commitment to achieving the highest levels of technological development, Ibis Solutions has a goal to create innovative and functional solutions fit for all needs.

Highlights

  • Salesforce Field Service – Large-scale FSM deployments, including migration from ClickSoftware WFM and greenfield implementations tailored to high-volume field teams.
  • Service Cloud & Communications Cloud – Enhancing digital customer service and omni-channel operations for communication service providers.
  • MuleSoft – API-led integration of Salesforce with telecom BSS/OSS, ERP, GIS, and legacy systems.##Agentforce – AI-driven agent assistance and knowledge orchestration for smarter service execution and field support.


Description

We are a technology and consulting company with over 20 years of experience in delivering enterprise-grade solutions across Field Service Management (FSM), system integration, Big Data, and AI. Since 2021, we’ve been a proud Salesforce Consulting Partner, focused on helping organizations unlock the full potential of the Salesforce platform through intelligent service operations, seamless integrations, and data-driven transformation.##Recognized with the Salesforce Rising Star Award (2024) for our achievements in the telecom sector, we are not just implementers — we are solution builders. Our multidisciplinary team of architects, consultants, developers, and data engineers delivers projects that bridge strategy and execution, ensuring that every Salesforce investment drives measurable business outcomes.##Let’s transform service, together.

Geographic Focus

United States
New York

Languages

English

About Ibis-Solutions d.o.o. Ibis Solutions started as a part of Ibis Instruments, a company founded back in 1996 that has grown to be one of the largest IT solutions and test and measurement equipment providers in the SEE. Thanks to the plan of sustainable and balanced development focused on the careful selection of areas for business expansion as well as the dedicated work of all employees, we have been recording constant growth of all parameters from the very beginning. Today, although two separate companies, Ibis Solutions and Ibis Instruments represent the greatest support to each other in further progress.

Headquarters
Belgrade, Serbia
Phone
+381117152200