RiveraDojo, CRM Implementation & Optimization

Get a 360 degree view of your customers, suppliers, and partners####Whether your customer is a business, consumer, student, or constituent, it is critical to thoughtfully manage every experience that contributes to the relationship.####RiveraDojo specializes in helping nonprofits and small businesses understand the personas and journeys across every aspect of the sales, service, and business lifecycle.####We provide in-depth business analysis with every implementation, identifying what needs to happen when and who needs to know about it, establishing a 360 degree view with respect to customer, suppliers, and partners. ####Behind the lines, we partner with marketing, sales, service, and accounting teams to establish inclusive processes leveraging the best Salesforce services and integration solutions available. ####We don’t just deploy Salesforce, we build partnerships that benefit from our managed service solutions including flexible Salesforce support and business analysis services to ensure positive adoption and continuous improvement after “Go-Live”.