RiveraDojo, CRM Implementation & Optimization
Human-Centered Relationship Management Solutions
Overview
RiveraDojo specializes in transforming business processes into Salesforce-powered solutions. We implement and optimize consumer, student, and constituent relationship management solutions.
Get your Salesforce CRM Right! We'll get your teams ready for Salesforce engagement, then build a CRM that works.
Already using Salesforce? We'll help you tackle that wish list, support your day-to-day issues, or just make sure you're existing vendors are treating you right.
Need Everyone Using Salesforce? We'll help your teams get off of spreadsheets and into Salesforce, and integrate critical business systems like accounting, voice (VoIP), collaboration (Slack, MS Teams), and productivity suites (Office 365, GSuite).
Get a 360 degree view of your customers, suppliers, and partners Whether your customer is a business, consumer, student, or constituent, it is critical to thoughtfully manage every experience that contributes to the relationship. RiveraDojo specializes in helping nonprofits and small businesses understand the personas and journeys across every aspect of the sales, service, and business lifecycle. We provide in-depth business analysis with every implementation, identifying what needs to happen when and who needs to know about it, establishing a 360 degree view with respect to customer, suppliers, and partners. Behind the lines, we partner with marketing, sales, service, and accounting teams to establish inclusive processes leveraging the best Salesforce services and integration solutions available. We don’t just deploy Salesforce, we build partnerships that benefit from our managed service solutions including flexible Salesforce support and business analysis services to ensure positive adoption and continuous improvement after “Go-Live”.
Categories
- Geographic FocusShows the regions where the provider operates or has done business
- United States
- Supported Languages
- English