Sutherland - Sutherland - AppExchange
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Sutherland
  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 4
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 17
  • Year this company was founded Founded 1986
Sutherland
Sutherland
Sutherland
Sutherland: Process Intelligence at AI Speed.

Accelerate your digital future with Sutherland’s AI-powered Salesforce practice, fusing process DNA with Agentforce and proprietary accelerators. We deliver rapid solutions, transforming complex challenges into intelligent, data-driven advantages.

Highlights

  • We accelerate delivery using proprietary AI tools and Salesforce Einstein to automate development. This drastically cuts timelines, ensuring rapid go-to-market and proactive, cognitive business engines.
  • Rooted in operational excellence, our "Process First" philosophy maps real-world journeys. This ensures configurations mirror actual operations, guaranteeing high adoption and solving root inefficiencies.
  • Leveraging diverse blueprints across all major Industry verticals, we cross-pollinate best practices. We deliver proven, regulatory-aligned frameworks that ensure you accelerate immediately from a foundation of success.


Description

At Sutherland, we engineer exceptional brand experiences by fusing human-centered design with an AI-first delivery framework. We accelerate digital transformation by combining deep process DNA with next-gen engineering and cognitive automation.####Our Salesforce Center of Excellence leverages Sutherland’s operational heritage to deliver high-velocity, data-driven solutions that maximize your investment and speed to market.####We drive this through:####AI-Enhanced Expertise: Deep Contact Center and vertical knowledge, amplified by proprietary AI tools for smarter workflows.####Cross-Industry Innovation: Proven platform best practices adapted for your specific sector.####High-Velocity Delivery: An agile model using AI accelerators to shorten development lifecycles.####Outcome-Based Commercials: Flexible engagement models aligned with your ROI.####Next-Gen Tech: Leading-edge initiatives in GenAI, Einstein GPT, and intelligent chatbots.####Partner with us to blend operational reality with the future of AI.

Geographic Focus

Canada
New Brunswick Ontario

Languages

English

About Sutherland Sutherland is an experience-led digital transformation company. ####Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. ####We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland.

Headquarters
Pittsford, New York, United States