Merkle - dentsu - AppExchange
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Merkle
  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 424
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 2,333
  • Year this company was founded Founded 1988
Merkle
Merkle Credentials
Merkle Offerings
Capabilities Combined
Insight and Analytics
Customer Data and Personalization
Connected Commerce and Experience
Messaging and Journeys
CRM and Connected Care
Promotions and Loyalty
Powering the Experience Economy

For 30 years, Merkle has empowered top brands to transform their data, technology, and capabilities for unmatched hyper-personalization in marketing, sales, commerce, and service.

Highlights

  • Merkle is a leading Salesforce partner globally
  • 20+ years as a Salesforce partner, 3000+ Salesforce-trained staff globally, 10,000+ Salesforce Certifications
  • Five-time Partner of the Year awards overall from Salesforce


Description

Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Merkle’s expertise has earned recognition as a “Leader” by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC.

Geographic Focus

Canada
Ontario Quebec

Languages

Dutch, English, Finnish, French, German, Danish, Italian, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Arabic

About dentsu Merkle is your leading global agency partner possessing unparalleled expertise across data and identity, cross-cloud integration, and digital experience, creating customer intimacy with a clear path to value for brands.####As a Salesforce partner for nearly 20 years, we are one of the largest, most accomplished, and truly cross-cloud teams in the world. Our associate base includes multiple MVPs and members of the Salesforce Partner Advisory Board, with Merkle being recognized as a trusted partner for a number of Salesforce’s initiatives.####And our DNA as a digital agency means we not only know everything about the Salesforce platform, but we understand the needs of our clients’ customers better than anyone and can bring experience-execution capabilities like no other partner can.####Merkle has made a number of strategic acquisitions of key Salesforce partners around the world – recently including Pexlify and Omega CRM in Europe, Aware Services and Extentia in APAC, and Shift7 in North America – all of which are now part of Merkle's global customer experience agency.

Headquarters
Columbia, Maryland
Phone
(212) 591-9100