AgentExchange

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

IGT Solutions - Digital CX & CRM

nextGen CX solutions & services

Overview

We at IGT Solutions believe that the ultimate success of an organization lies in how it engages its customer, both internal and external. With over 2 decades of industry experience and techno functional expertise, we help achieve Customer delight...

1 of 2

  • Customer Experience Design We work with our clients around the world to conceive and deliver delightful, innovative and effective design solutions that positively impact perceptions, customer loyalty, brand value and market share.

  • Omni Channel Customer Relationship Management including Customer 360 Today's customers often take decisions and form brand perceptions basis their digitally connected and contextual customer experience. We help deliver nextGen Omnichannel CX

  • Intelligent front Office & BackOffice automation including AI/ML/NLP based Bots, Robotic Process Automation & Smart Analytics

Today's customers often take decisions and rate brands basis their digitally connected and contextual customer experience. This means that businesses need to focus on digital customer experience now more than ever before. This is critical to build a sustainable and long-lasting relationship with customers and ensure they receive the right value and customer experience over time. Digital-first focus gives the business organizations an opportunity to understand the modern customer, improve customer engagement and thus standout on their expectation of an omni-channel digital experience. We help clients to enhance customer experience by being focused on ensuring all interactions and touchpoints with the business to be easy, enjoyable, and seamless. IGT works with global customers in ensuring delightful Customer Experiences. Our solutions & services include - Omnichannel CRM - Customer 360 & CDP solutions - Intelligent Automation leveraging AI/ML across Bots, RPA solutions - Analytics - Sales / Marketing / Service / Commerce Cloud Services on CRM platforms

Categories

Geographic Focus
Shows the regions where the provider operates or has done business
United States
India
Peru
Supported Languages
English
Simplified Chinese
Spanish
Traditional Chinese