Energy & Utility specialist partner with cloud billing and datahub solution - S2B Energia Oy - AppExchange
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Energy & Utility specialist partner with cloud billing and datahub solution

  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 0
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 2
  • Year this company was founded Founded 2015
S2B helps utility businesses (electricity, water, district heating) succeed

S2B personnel has over 100 years of experience with end customers and companies in the utility area. We know the processes and needs and can help our clients through the changes. We also have billing solution and connection between SF and datahub in FIN.

Highlights

  • S2B has been using service cloud in its multitenant customer service operations since 2018. S2B can help your business build superb customer experience solution with the needed sales & marketing capabilities.
  • S2B has working light billing solution for Salesforce users. It can be built on top of Salesforce core clouds.
  • S2B has working connection with the Datahub in Finland. Same type of datahubs can be found in other countries and business.


Description

S2B is a flexible Salesforce partner with superb expertise in the energy & utility business and service cloud. S2B's origin is not technical but from hands-on customer service operations starting 2015 - our personnel has over 100 years of experience in electricity, water, district heating and gas. We like to build optimized solutions for our clients using Salesforce (EUC etc.) as the base platform and complete the solution with robotics (RPA), additional databases etc. to make the things happen. We can help all kinds of businesses with the need to find flexible but state-of-art platform to support their client operations. Managing director Mika Vuori was in charge of the first CRM solution project already in 1998, later CRM manager in Big Data loyalty card retailer and business founder with exit in predictive analytics company. We have certified Salesforce admins and a lot of useful expertise to build the needed integrations, apps and databases. Please contact us and let us help you!

Geographic Focus

International Finland

Languages

English, Finnish

About S2B Energia Oy When your business is in Energy & Utilities, S2B Energia is your best Salesforce partner.####S2B Energia has built a total CRM + Billing + Smart meter database (+Datahub comms) solution on top of Salesforce. Now S2B personnel is also very familiar with Energy & Utilities cloud ready to help clients around the world.####S2B Energia has handled more than 300 000 customer contacts in Utilities thus gaining a deep understanding of the processes and challenges in the utility sector.####Strengths of S2B are a deep understanding of the Energy & Utilities combined with Salesforce expertise and a huge knowledge pool and other resources of Solteq.####Salesforce base layer has been completed with branch based intelligent layers to make it a complete CIS for Utilities taking care of customer management and billing – also datahub connections in some countries.####Intelligent layer makes its possible to use Salesforce as a CIS for utilities and efficient process automation. User friendly UI, native reporting and a dashboard tool are great features, in addition to which its flexibility and easy adaptation of data model, processes and UI increases the ROI of the investment.

Headquarters
Tampere
Phone
+358503555494

Data Sheets

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