S2B personnel has over 100 years of experience with end customers and companies in the utility area. We know the processes and needs and can help our clients through the changes. We also have billing solution and connection between SF and datahub in FIN.
About S2B Energia Oy When your business is in Energy & Utilities, S2B Energia is your best Salesforce partner.####S2B Energia has built a total CRM + Billing + Smart meter database (+Datahub comms) solution on top of Salesforce. Now S2B personnel is also very familiar with Energy & Utilities cloud ready to help clients around the world.####S2B Energia has handled more than 300 000 customer contacts in Utilities thus gaining a deep understanding of the processes and challenges in the utility sector.####Strengths of S2B are a deep understanding of the Energy & Utilities combined with Salesforce expertise and a huge knowledge pool and other resources of Solteq.####Salesforce base layer has been completed with branch based intelligent layers to make it a complete CIS for Utilities taking care of customer management and billing – also datahub connections in some countries.####Intelligent layer makes its possible to use Salesforce as a CIS for utilities and efficient process automation. User friendly UI, native reporting and a dashboard tool are great features, in addition to which its flexibility and easy adaptation of data model, processes and UI increases the ROI of the investment.