Hapi - Data Travel, LLC - AppExchange
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  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 0
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 16
  • Year this company was founded Founded 2017
We make Salesforce Hotel Ready!

Hapi combines deep hospitality experience with Salesforce platform expertise. The result is expert guidance, best practices and proven methodologies when implementing Salesforce solutions for hotel companies.

Highlights

  • Hapi integrates hospitality systems to Salesforce. The data platform exposes event streams and transactional APIs from hotel systems at scale, solving the hospitality industry’s data management challenges, while addressing high integration costs.
  • As an ISVForce Partner, Hapi's Salesforce AppExchange published apps (Hapi Guest for Salesforce, Hapi Guest for Marketing Cloud and Hapi Guest Analytics) provide hotel-ready configurations for Guest Profile Management, Marketing Journeys and Reporting
  • We are hospitality experts. Our team has a combined 650 years of hospitality experience and our platform is connected in 6,300 hotels globally, including IHG Hotels & Resorts, Sonesta Hotels, Accor, Hyatt Hotels, Rosewood Hotels and Margaritaville.


Description

In 2018, Data Travel saw an opportunity to change the hospitality technology landscape. We believed the challenges surrounding integrations and data management were inhibiting innovation, especially in the area of guest engagement and guest experience.####Data Travel created Hapi (Hotel API) - a hotel cloud data hub and middleware platform that provides plug-and-play, real-time integration between PMS and other hotel systems, as well as real-time 2-way connectivity to Salesforce, the world’s most advanced guest and staff engagement platform.####With Hapi Guest For Salesforce, hoteliers have one centralized location to access all of their portfolio-level customer data, including customized dashboards and reports for each department across hotel operations. Now teams can build marketing campaigns that convert at a higher rate, and then track performance through eye-catching trend charts.####Today, over 6,300 hotels are connected to the Hapi platform and growing, in pursuit of our mission to achieve a more connected hospitality industry.

Geographic Focus

Languages

English, French, German, Russian, Spanish

About Data Travel, LLC Hapi is a disruptive Cloud Data Hub designed to solve the hospitality industry’s data management challenges while addressing high integration costs. ####Developed by hotel technology innovators, the secure, scalable, cloud-based data streaming platform is based on an open model, to which multiple layers of encryption, authentication and governance are added. ####Hapi integrates hospitality systems to Salesforce. The data platform exposes event streams and transactional APIs from hotel systems at scale.####As an ISVForce Partner, Hapi's Salesforce AppExchange published apps (Hapi Guest for Salesforce, Hapi Guest for Marketing Cloud and Hapi Guest Analytics) provide hotel-ready configurations for Guest Profile Management, Marketing Journeys and Reporting####Hapi now serves 6,600 hotels globally, including IHG Hotels & Resorts, Sonesta Hotels, Accor, Hyatt Hotels, Rosewood Hotels, Margaritaville and Four Seasons Hotels & Resorts.

Headquarters
Orlando, Florida
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