Digital Customer Experience (DCX) - Digital Customer Experience - AppExchange
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Digital Customer Experience (DCX)
  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 0
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 1
  • Year this company was founded Founded 2025
Digital Customer Experience (DCX)
DCX Logo
Salesforce, built around your customer's lifecycle

Digital Customer Experience (DCX) is a Salesforce consultancy from the Netherlands. We design, build, and optimize Salesforce around your customer's lifecycle with our methodology, Customer Lifecycle Delivery, so your customers feel known, not anonymous.

Highlights

  • Built around your customer's lifecycle. Our methodology, Customer Lifecycle Delivery, decomposes your business, not our project plan: you see the whole board from the first session, and every sprint lands on a square you chose.
  • AI-accelerated, senior-reviewed. AI speeds up delivery so you get the same scope faster or more scope in the same time, and every output is raised to production grade by a senior consultant.
  • You know your team before you sign. The engagement team is named before signature, pricing structures are transparent, and every engagement anchors to a measurable business goal.


Description

Digital Customer Experience (DCX) is a Salesforce consultancy from the Netherlands, working across the Netherlands, Belgium, and the UK.####We design, build, and optimize Salesforce around one structure: your customer's lifecycle. Customer Lifecycle Delivery, our implementation methodology, decomposes your business, not our project plan: six stages from Acquire to Offboard, plus the foundations and integration layers. Departments stop working from fragmented pictures of the customer, and your customers feel known, not anonymous.####We work for organizations whose customer relationships run on contracts: banks, insurers, healthcare, platforms, and travel. Every engagement anchors to a measurable business goal, delivery runs in building blocks with visible phases, and you know your team by name before you sign.####AI accelerates how we deliver: the same scope faster, or more scope in the same time, every output reviewed by a senior consultant.####Services: Sales Cloud, Service Cloud, and Agentforce implementation, Project Recovery for Salesforce projects that keep slipping, and the Salesforce Foundations Review, a fact-based read of what your org actually contains.

Geographic Focus

International Netherlands

Languages

Dutch, English

About Digital Customer Experience Digital Customer Experience (DCX) is a Salesforce consultancy from the Netherlands, working across the Netherlands, Belgium, and the UK.####We design, build, and optimize Salesforce around one structure: your customer's lifecycle. Customer Lifecycle Delivery, our implementation methodology, decomposes your business, not our project plan: six stages from Acquire to Offboard, plus the foundations and integration layers. Departments stop working from fragmented pictures of the customer, and your customers feel known, not anonymous.####We work for organizations whose customer relationships run on contracts: banks, insurers, healthcare, platforms, and travel. Every engagement anchors to a measurable business goal, delivery runs in building blocks with visible phases, and you know your team by name before you sign.####AI accelerates how we deliver: the same scope faster, or more scope in the same time, every output reviewed by a senior consultant.####Services: Sales Cloud, Service Cloud, and Agentforce implementation, Project Recovery for Salesforce projects that keep slipping, and the Salesforce Foundations Review, a fact-based read of what your org actually contains.

Headquarters
Netherlands