Orchid Connect - OrchidConnect, Inc - AppExchange
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Orchid Connect
  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 5
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 10
  • Year this company was founded Founded 2003
Orchid Connect
Salesforce experts who make your system deliver — so you finally maximize your investment.
Serving associations, membership organizations, nonprofits, higher education, and healthcare.
We help fix low adoption, untrusted data, and weak member engagement through better implementation.
We turn underperforming systems into engines for member growth, renewal revenue, and ops efficiency.
31 years. 77 certs. 95% retention. 90-day avr. project timeline when industry standard is 180 days.
Your team can concentrate on members while we focus on your technology.
Senior Salesforce expertise at a fraction of the cost of a full-time hire.
Modern member portals and experiences, without the custom development cost and time commitment.
Deep expertise in associations, nonprofits, membership orgs, higher education, and healthcare.
Get your no-cost Salesforce ROI Transformation Roadmap. No obligation. Just clarity.
If your Salesforce isn't delivering after 12+ months, this roadmap is your next step.
Schedule your no-cost ROI Transformation Roadmap at tanya@orchidconnect.com
Experts who make your Salesforce deliver maximum ROI. Solved. Simple.

Orchid is a consulting and managed services partner for associations, membership orgs, and nonprofits. We fix underperforming systems, eliminate data silos, and build portals that drive member growth, engagement, and ROI on your Salesforce investment.

Highlights

  • Projects delivered in 90 days - half the industry standard. ##With 77+ Salesforce certifications, a 95% client retention rate, and 30+ years of experience, you get senior expertise that moves fast and delivers measurable results.
  • Your team focuses on your members; we handle the technology. ##We eliminate the manual workarounds, data silos, and slow systems and processes holding you back. You staff can focus on what driving memberships and growing engagement.
  • Powered by Cyril, our proprietary accelerators.##We deliver premium member experiences, automated workflows, and real-time data visibility at a fraction of the cost and time of other leading consulting firms. Only available through Orchid.


Description

Orchid is a Salesforce consulting and managed services firm for associations, membership organizations, and nonprofits. Founded in 1995, we fix underperforming systems, eliminate data silos, and build member experiences that drive growth and engagement.####What we solve:##• A Salesforce investment that hasn't paid off yet##• Member portals that launched and stalled##• Data scattered across disconnected systems##• Backlogs that never shrink##• Leadership asking "what are we getting for this?"####What we do: ##Consulting- Diagnose root causes, fix what's broken, build it to last. Average timeline: 90 days, half the industry standard.####Managed Services- Dedicated senior team, ongoing. Maintenance, enhancements, proactive monitoring at a fraction of a full-time hire.####Cyril- Proprietary accelerators that extend Salesforce and create modern member experiences. Deployed in days, not months. Only through Orchid.####Capabilities include Experience Cloud, Edu Cloud, Sales Cloud, Service Cloud, Tableau, B2B and D2C Commerce, Salesforce Payments.####Contact us about our free ROI Transformation Roadmap- we'll show you what's holding your system back and the fastest path to getting results. No obligation.

Geographic Focus

United States
District of Columbia New York Washington
International Brazil

Languages

English, Portuguese

About OrchidConnect, Inc Orchid Connect transforms nonprofits, associations, and membership organizations into digitally empowered entities that maximize member engagement and operational efficiency through specialized Salesforce and Fonteva expertise. We solve critical challenges including fragmented member data, inefficient engagement processes, and underutilized technology investments that limit organizational growth.####Our proven methodology combines strategic consulting, seamless migrations, custom development, and AI-powered analytics to deliver measurable outcomes—from increased member retention to streamlined operations.####With deep domain expertise in the nonprofit sector and comprehensive Salesforce capabilities including Experience Cloud, Education Cloud, Sales Cloud, Service Cloud, Tableau, B2B and D2C Commerce, Salesforce Payments, and fractional administration services, Orchid Connect helps mission-driven organizations achieve sustainable growth while focusing on their core purpose.

Headquarters
Washington, DC US
Phone
(202) 265-1671