Xenai Digital - Xenai Digital Pty Ltd - AppExchange
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Xenai Digital
  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 0
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 4
  • Year this company was founded Founded 2023
Xenai Digital
Strategy, tech, and people - driving real impact for APAC’s top organizations and brands.
From AFDigital to Xenai Digital, now part of Digital Alchemy and serving ANZ-APAC at scale.
We power the future of Customer Experience through innovation and Salesforce technology.
World-class Salesforce capability, agile mindset, and total commitment to your business growth.
Deep results in Financial, Hospitality, Nonprofit & Retail - trusted by leading APAC brands
Strategy, tech, and people - driving real impact for APAC’s top organizations and brands.
400+ global experts delivering ROI-led CX, strategy, analytics, and full Salesforce solutions.
Pauline Pangan, Robin Leonard and Luke Blows of Xenai Digital discuss AI-ready Salesforce.
1 of 8 : Strategy, tech, and people - driving real impact for APAC’s top organizations and brands.
Redefining Customer Experience and ROI through Salesforce transformation.

Xenai Digital (formerly AFDigital) helps nonprofits, retail, hospitality, and public sector leaders unify data, boost CX, and drive ROI with Salesforce. Now part of Digital Alchemy, we bring 14+ years' expertise and 400+ consultants across APAC.

Highlights

  • ROI Performance Specialists
  • Global Consultant Resource Pool
  • Industry Experts across Retail, Travel, Financial Services, Public Sector and Nonprofit


Description

Xenai Digital (formerly AFDigital) is a leading Salesforce consulting partner in APAC, driving ROI-focused CX transformation for nonprofits, retail, hospitality, and the public sector.

Now part of Digital Alchemy, we bring 14+ years of expertise and 400+ consultants for fast, agile delivery - local in APAC, global in reach. We were among the first to implement Agentforce in Australia, transforming service with agentic AI.

Our tailored accelerators, data & analytics, onboarding, and managed ops drive measurable value.

Successes include Open Doors (3.5x donations via Marketing Cloud), El Jannah (AI-driven guest service), major retailers (omnichannel growth), and Suburban Land Agency (secure digital engagement). Trusted by UNICEF, Novita, El Jannah, Qantas, Craveable Brands, Malaysia Airlines, and more.

Unlock customer value and unify data - contact Xenai Digital for a tailored Salesforce solution.

Geographic Focus

International Australia Fiji New Zealand

Languages

English, Simplified Chinese, Thai, Traditional Chinese

About Xenai Digital Pty Ltd As a trusted Salesforce Consulting Partner, Xenai Digital helps clients modernise by delivering Salesforce multi-cloud projects and managed services across Sales Cloud, Service Cloud, Experience Cloud and Marketing Cloud. We build smarter customer journeys through agile transformation, scalable managed operations, and technology services.

Headquarters
Sydney, Australia
Phone
+61 2 8365 2319