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Kytec - Salesforce & CX Specialists

Kytec - Salesforce & CX Specialists

Overview

  • CX CAPABILITY We can help you bring your critical sales and support channels into Salesforce such as Voice, Live Chat, SMS, Messenger, Whatsapp. We've built and currently support Contact Centres upwards of 1000 agents.

  • INTEGRATION With Mulesoft capability and our partnerships with Salesforce, Microsoft Azure, AWS, Amazon Connect, Cisco + more, we can help you connect your most important platforms.

  • CUSTOMER REFERENCES We have a strong record of delivering innovative solutions for customers from SMB all the way to Enterprise. Some customers we are proud to work with include AIA, Benedict, Easykind, Intercare Training, LW Reid and Veolia.

Kytec helps Australian organisations get maximum value from their investment in Salesforce and makes any implementation smooth and simple. Working closely with customers is part of the Kytec DNA – and we value long term relationships. We appreciate that every organisation is different, so we take the time to understand your business, your strategy and your goals, so we can implement a solution that can easily scale to where your business will be in the future. We will adapt our approach based on your budget. We can offer simple, cost-effective solutions or highly customised solutions that will draw upon more Kytec resources. Our Salesforce Expertise: - Sales Cloud - Service Cloud - Service Cloud Voice - Digital Channels - Mulesoft and Bespoke Integration - Agentforce Our Other Technology Practices: - CX & Contact Centre - Cyber Security - Cloud - Managed Services

Categories

Geographic Focus
Shows the regions where the provider operates or has done business
Australia
New Zealand
Philippines
Supported Languages
English