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Kytec - Salesforce & CX Specialists
Kytec - Salesforce & CX Specialists
- Certified PeoplePeople employed by the consultant who hold Salesforce certifications that align to competencies
- 6
- CertificationsThe number of certifications held by people at this organization that align to competencies
- 23
- 15+ years experience delivering for our customers - Partnering with Salesforce, AWS, Genesys & Cisco - Aus wide coverage with offices in Melb, Syd, Bris, Perth - Managed service and customer success options - Focused on delivering value
Description
Kytec helps Australian organisations get maximum value from their investment in Salesforce and makes any implementation smooth and simple. Working closely with customers is part of the Kytec DNA – and we value long term relationships. We appreciate that every organisation is different, so we take the time to understand your business, your strategy and your goals, so we can implement a solution that can easily scale to where your business will be in the future. We will adapt our approach based on your budget. We can offer simple, cost-effective solutions or highly customised solutions that will draw upon more Kytec resources. Our Salesforce Expertise: - Sales Cloud - Service Cloud - Service Cloud Voice - Digital Channels - Mulesoft and Bespoke Integration - Agentforce Our Other Technology Practices: - CX & Contact Centre - Cyber Security - Cloud - Managed Services
Highlights
CX CAPABILITY We can help you bring your critical sales and support channels into Salesforce such as Voice, Live Chat, SMS, Messenger, Whatsapp. We've built and currently support Contact Centres upwards of 1000 agents.
INTEGRATION With Mulesoft capability and our partnerships with Salesforce, Microsoft Azure, AWS, Amazon Connect, Cisco + more, we can help you connect your most important platforms.
CUSTOMER REFERENCES We have a strong record of delivering innovative solutions for customers from SMB all the way to Enterprise. Some customers we are proud to work with include AIA, Benedict, Easykind, Intercare Training, LW Reid and Veolia.
Provider Details
Kytec designs, deploys and manages a full suite of technology solutions for Australian businesses. We partner and are certified with key strategic vendors and pride ourselves on our deep domain knowledge. Kytec can provide advice and consulting with the objective of solving business problems and creating value.
Geographic Focus
Australia • New Zealand • Philippines
Languages
English