Contact Center Implementation Consulting - Latitude CX Inc - AppExchange
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Contact Center Implementation Consulting
  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 1
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 2
  • Year this company was founded Founded 2025
Contact Center Implementation Consulting
Partner with Latitude CX
Genesys & Salesforce simplified
Extend your reach, elevate your Service

We deliver technology consulting that brings Salesforce to life across your customer experience. We design and implement integrated CRM and CCaaS solutions that elevate service operations and help organizations build lasting customer relationships.

Highlights

  • You if your business is looking for an partner specialized in the Contact Center and CCaaS space, Latitude CX is for you.
  • More than 10 years delivering Genesys projects from small to large Contact Center deployments
  • Presence in North and South America


Description

Latitude CX is a Salesforce partner specializing in Contact Center and CCaaS transformation. We deliver Consulting and Implementation Services for Agentforce Contact Center and Agentforce Voice, as well as integrating Salesforce with Bring Your Own CCaaS (BYOCCaaS) providers — including Genesys, NICE, and others.##Expand your reach with Digital Channels, AI, and Data woven directly into the agent's flow of work, delivering outstanding customer experience on every channel your customers use.

Geographic Focus

United States
Colorado Florida Minnesota

Languages

English, Portuguese

About Latitude CX Inc When your CRM and contact center don't speak the same language, customers feel it. Latitude does. As a Salesforce Consulting Partner purpose-built for contact center transformations, we unify CRM and Contact Center platforms connecting data, agents, and AI into one seamless customer experience.

Headquarters
Alpharetta, GA, United States of America
Phone
9545441206