Contact Center Implementation Consulting - Latitude CX Inc

Average rating of the solution or service based on AppExchange customer reviews Rating
Number of Salesforce-verified projects completed by the consultant Projects Completed 1
Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 2
Year this company was founded Founded 2025

Contact Center Implementation Consulting

Partner with Latitude CX

Genesys & Salesforce simplified

Extend your reach, elevate your Service

We deliver technology consulting that brings Salesforce to life across your customer experience. We design and implement integrated CRM and CCaaS solutions that elevate service operations and help organizations build lasting customer relationships.

Highlights

Salesforce and Genesys expertise streamlines the implementation process
More than 10 years delivering Genesys projects from small to large Contact Center deployments
Presence in North and South America

Description

Consulting and Implementation Services that enable your company to integrate Salesforce and Genesys through CX Cloud and Service Cloud Voice with Bring Your Own Telephony (BYOT) capabilities. ##Expand your reach with Digital Channels, AI and Data into the flow of work of an Agent, and provide outstanding customer experience regardless of the channel customers communicate.

Geographic Focus

United States
Colorado Florida Minnesota

Languages

English, Portuguese

About Latitude CX Inc When your CRM and contact center don't speak the same language, customers feel it. Latitude does. As a Salesforce Consulting Partner purpose-built for contact center transformations, we unify CRM and Contact Center platforms connecting data, agents, and AI into one seamless customer experience.

Headquarters

Alpharetta, GA, United States of America

Website

https://www.latitude.cx

engage@latitude.cx

Phone

9545441206