Contact Center Implementation Consulting - Latitude CX Inc - AppExchange
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Contact Center Implementation Consulting
  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 1
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 2
  • Year this company was founded Founded 2025
Contact Center Implementation Consulting
Partner with Latitude CX
Genesys & Salesforce simplified
Extend your reach, elevate your Service

By integrating the technological strengths of Salesforce and Genesys with our expert professional services, we create customized Contact Center solutions that enable you to deliver outstanding customer experiences.

Highlights

  • Salesforce and Genesys expertise streamlines the implementation process
  • More than 10 years delivering Genesys projects from small to large Contact Center deployments
  • Presence in North and South America


Description

Consulting and Implementation Services that enable your company to integrate Salesforce and Genesys through CX Cloud and Service Cloud Voice with Bring Your Own Telephony (BYOT) capabilities. ##Expand your reach with Digital Channels, AI and Data into the flow of work of an Agent, and provide outstanding customer experience regardless of the channel customers communicate.

Geographic Focus

United States
Colorado Florida Minnesota

Languages

English, Portuguese

About Latitude CX Inc When your CRM and contact center don't speak the same language, customers feel it. Latitude does. As a Salesforce Consulting Partner purpose-built for contact center transformations, we unify CRM and Contact Center platforms connecting data, agents, and AI into one seamless customer experience.

Headquarters
Alpharetta, GA, United States of America
Phone
9545441206