SEC Service Enterprise Consulting | Customer Service and Servitization Experts - SEC Service Enterprise Consulting GmbH - AppExchange
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SEC Service Enterprise Consulting | Customer Service and Servitization Experts

  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 0
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 1
End-to-End Service Expert | Delivering Best Practise for Service Enterprise

Service Enterprise Consulting provides specialized servitization consulting expertise. We're a boutique Salesforce & SAP consultancy, with expert end-to-end knowledge in the customer service space and in-depth experience integrating Salesforce and SAP.

Highlights

  • 360 degree consulting approach - Strategy, Process, Implementation, Optimization
  • Deep end-to-end service process know-how
  • Quick turn-around MVP implementation with our SEC best-practises


Description

As a Salesforce Partner with a strong focus on B2B customer service we are experts in##Service Cloud, Salesforce Field Service, Experience Cloud, Einstein and Slack, but also have a deep understanding of Sales Cloud and Marketing Cloud Account Engagement.####As a SAP Partner we know the ins and outs of SAP and are highly experienced in integrating Salesforce with SAP ERP S/4HANA.####We're customer service experts and eager to drive servitization for your service enterprise.##With longstanding experience in customer service and maintenance we're always looking for the newest innovations, like generative or conversational AI, to drive efficiency in our customer's service organizations.

Geographic Focus

International Germany

Languages

English, German

About SEC Service Enterprise Consulting GmbH

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