Sycor - Managed Service, Training and Consulting for Life Sciences - Sycor GmbH - AppExchange
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Sycor - Managed Service, Training and Consulting for Life Sciences
  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 0
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  • Year this company was founded Founded 1998
Sycor - Managed Service, Training and Consulting for Life Sciences
Sycor Overview
Commercial Excellence for the Life Sciences Industry

Your provider for consulting, training and support services with more than 25 years of experience in the Life Sciences industry.

Highlights

  • 100% focus on Salesforce Life Sciences Cloud - Training, Consulting and Managed Service
  • Over 25 Years of Experience in Pharma and MedTech CRM with over 100 successful projects
  • Sycor is chairman and sponsor of the Pharma CRM Round Table in Germany since 2005. Decision makers from more than 20 leading Life Science companies meet twice per year


Description

Sycor has specialized in multichannel CRM services for the Life Sciences Industry and has gained tangible expertise in over 100 CRM projects. Our services include:####Consulting:##We use proven analysis methods to challenge existing processes and identify potential for improvement. With hands-on expertise we coordinate all tasks and activities to implement your roadmap. ####Training:##We believe that knowledge transfer is successful only when learning approaches are in line with the company‘s culture and processes. Therefore we develop customer-specific training strategies for CRM rollouts including role-based concepts, live and web training in 15+ languages and utilization of all learning channels.####Managed Service:##We provide multilingual 1st and 2nd level support (service desk and business application support). With our certified agents and consultants we handle service requests, incident, problem and change management for your CRM. Besides, we give advice and support for Release Management and Data Management.

Geographic Focus

International Germany

Languages

English, French, German, Italian, Spanish

About Sycor GmbH Founded in 1996, Sycor has specialized in multichannel CRM services for the Life Sciences Industry and has gained tangible expertise in over 100 CRM projects. With our international team of CRM experts we support successfully national and international ##companies by enabling new processes and technologies in sales and marketing.####What sets us apart##• Field-tested expertise in the Life Sciences industry##• Knowhow about multichannel CRM business processes.##• Knowledge of country-specific requirements.##• Native speakers for training and support for multi-country implementations.##• Certified consultants with hands-on experience

Headquarters
Göttingen, Germany
Phone
+49 551 490 0