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Grow Lifelong Customers at Scale with AI and Data Partners

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The demand to accelerate technology in data and AI to deliver trusted and more personalized customer experiences has never been higher. There’s also an urgent need for businesses to use it safely and responsibly. But how can you grow lifelong customers and extend the full power of Salesforce’s AI and data capabilities? Your path to success just got easier with these powerful partner experts and apps.

From scaling processes and personalized engagement to connecting across every service channel and cloud with robust AI features, AppExchange has the perfect solution to solve your business challenges and start driving more efficiency today. 

With Data, AI, and CRM, service leaders can create real-time personalization and unlock efficiency on one connected platform. Here are a few apps and experts to help you maximize ROI and enhance your customer experiences.

Data and AI Apps:

This app helps deliver exceptional agent and customer experiences with a fully integrated Salesforce and contact center solution that seamlessly unifies voice, AI, digital channels, and CRM data within Service Cloud. Vonage also offers integrated speech analytics and conversation analyzers, delivering powerful insights for your team. 
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Gainsight’s innovative technology helps companies prevent churn by identifying at-risk customers, creating systematic processes to mitigate concerns, and efficiently ramping up engagement efforts. In addition, this app offers a powerful set of tools focused on customer success, product experience, revenue optimization, and customer data. 
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Sightcall can escalate any conversation to a video call, so your team sees what your customer, technician, or patient sees. This app can also remotely diagnose and guide to fast problem resolution with its robust toolset and AR features, all while enabling field service workers to initiate live, AR-enabled video calls directly from Field Service Lightning. 
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Looking for a place to search, recommend, personalize, and answer all your content, from any system, inside Salesforce? Customers can expect to find the right answer for them in seconds with this app on AppExchange. Coveo AI helps to deliver deep personalization to each client and makes your CRM a unified center of knowledge and issue resolution across all clouds. 
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Dialpad brings AI-powered workflows, powerful native calling, and real-time customer intelligence to Salesforce so your team can focus on driving more sales and improving customer satisfaction. In addition, this app delivers objection handling, live recommendations, and scripts from anywhere in the world with a mobile-first, cloud-based integration.
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Driven by the power of customer data, Accenture and Salesforce are reimagining human experiences that reignite growth and accelerate the path to value. They have won the Salesforce Partner Innovation Award 19 times and delivered more than 48 thousand Salesforce-skilled people and more than 60 thousand Salesforce certifications. 
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Deloitte Digital uses creativity, technology, data-driven insights, and the power of partnership to help you transform impersonal transactions into trusted relationships. Amongst other accolades, they were named a wave leader for Salesforce consulting partners worldwide by Forrester and have also won Salesforce Partner Innovation Awards on many occasions. 
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This AI and Platinum Consulting/ISV Partner of Salesforce helps to build intelligent experiences and leverage Einstein/AI across bots, digital channels, Service Cloud, Service Cloud Voice, Field Service, and CPQ, all while measuring success using Tableau CRM. Neuraflash also has more than 20 years of experience implementing innovative solutions to power the customer 360.
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Cognizant Technology Solutions Corp. is a leading end-to-end provider of Salesforce services, including design, consulting, implementation, and support. They are focused on helping their clients discover emotional connections to their customers, innovate, and fulfill their brand promise, and have been recognized by leading global analyst firms such as Forrester. 
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Coastal Cloud
This Salesforce-certified expert helps deliver rapid results and improve lives with their US-based team of certified professionals that are highly experienced and certified in marketing, sales, service, experience, commerce, and industry clouds. Coastal Cloud applies their experience as they work with clients to deliver robust, yet flexible, solutions on the Salesforce platform.
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No matter your company size, industry, or business challenge, partner apps and experts help businesses connect to customers
In today's fast-paced environment, businesses have to find ways to do more with less – all while delivering personalized customer experiences. With these partner apps and experts, support teams can easily extend Customer 360 to scale personalized customer service efficiently, and innovate faster for better outcomes. 

Learn more HERE
Amanda Matlock is a Content Writer at Salesforce AppExchange.
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