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Vyntelligence | Agentic Video Intelligence Platform

Building digital ‘eyes & ears’ with Vyn SmartVideoNotes for your operations

Overview

See How Vyntelligence | Agentic Video Intelligence Platform Works

  • We are creating financial and ESG value by digitally transforming frontline operations, capturing complex field information as video data. We partner with companies investing significantly in building global infrastructure & addressing climate challenges

  • Vyn is a mobile-first, SmartVideoNotes platform that routes field data seamlessly into your workflows. By extracting insights from this visual/ audio data, Vyn enables faster, more informed decisions, with improved NPS, resolution times & cost savings

  • Our AI capability extracts value to predict next actions, making it easier to get more done with fewer experts. Vyn offers true collaboration; so simple to integrate into Salesforce to bring asset/ customer history together for a ‘single source of truth’

With inefficiencies right across the value chain, there is a pressing need to reduce paperwork and repetition, improve process compliance with collaborative, easy-to-adopt digital tools, and create visibility for supervisors/ management to remotely oversee frontline work in real time Customers can use Vyn to capture critical data for new service requests, where third parties (customers or developers) capture & share data for more efficient new connections, green home surveys or asset replacements. Additionally, Vyn can be used for self-service issue reporting, resulting in faster issue resolution Field workers are upskilled to use digital technology and they share, with pride, their job completion notes, site surveys or health & safety reports instantly When combining ‘eyes & ears’ expertise from the field with AI and integrating that into Salesforce workflows, a seamless flow of data is created, reducing data silos across multiple parties with an actionable knowledge base A true digital transformation with improved customer experiences, faster resolutions, lower call out costs, shorter ‘order to delivery’ times and up to 10x ROI. All possible with Vyn SmartVideoNotes

Categories

Business Needs
Customer Service
Field Service
Dashboards & Reports
Industries
Communications
Energy
Engineering, Construction, & Real Estate
Personas
Business Operations Manager
Executive
Service Agent / Supervisor
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package