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Vyntelligence | Agentic Video Intelligence Platform
Building digital ‘eyes & ears’ with Vyn SmartVideoNotes for your operations
Overview
Vyn is the market-leading Agentic Video Intelligence platform that transforms unstructured video from field teams, contractors and customers into trusted, contextual, actionable data; simplifying work and speeding up processes across asset lifecycles.
See How Vyntelligence | Agentic Video Intelligence Platform Works
We are creating financial and ESG value by digitally transforming frontline operations, capturing complex field information as video data. We partner with companies investing significantly in building global infrastructure & addressing climate challenges
Vyn is a mobile-first, SmartVideoNotes platform that routes field data seamlessly into your workflows. By extracting insights from this visual/ audio data, Vyn enables faster, more informed decisions, with improved NPS, resolution times & cost savings
Our AI capability extracts value to predict next actions, making it easier to get more done with fewer experts. Vyn offers true collaboration; so simple to integrate into Salesforce to bring asset/ customer history together for a ‘single source of truth’
With inefficiencies right across the value chain, there is a pressing need to reduce paperwork and repetition, improve process compliance with collaborative, easy-to-adopt digital tools, and create visibility for supervisors/ management to remotely oversee frontline work in real time Customers can use Vyn to capture critical data for new service requests, where third parties (customers or developers) capture & share data for more efficient new connections, green home surveys or asset replacements. Additionally, Vyn can be used for self-service issue reporting, resulting in faster issue resolution Field workers are upskilled to use digital technology and they share, with pride, their job completion notes, site surveys or health & safety reports instantly When combining ‘eyes & ears’ expertise from the field with AI and integrating that into Salesforce workflows, a seamless flow of data is created, reducing data silos across multiple parties with an actionable knowledge base A true digital transformation with improved customer experiences, faster resolutions, lower call out costs, shorter ‘order to delivery’ times and up to 10x ROI. All possible with Vyn SmartVideoNotes
Categories
- Business Needs
- Customer ServiceField ServiceDashboards & Reports
- Industries
- CommunicationsEnergyEngineering, Construction, & Real Estate
- Personas
- Business Operations ManagerExecutiveService Agent / Supervisor
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyManaged Package
