AgentExchange

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Record Assignment - Queues & Users by Cloud Orca

Easily prioritise, distribute, and assign the records used by your teams

Overview

  • RECORD ASSIGNMENT - QUEUES & USERS FEATURES: ✅ Simple, hassle-free integration into any Salesforce instance ✅ Intuitive UI makes the creation of new Queues easier than ever ✅ Totally free!

  • RECORD ASSIGNMENT - QUEUES & USERS FEATURES: ✅ Can be configured by users with no access to the Setup ✅ Improve productivity by quickly assigning records to teams that share workloads.

  • WHO IS CLOUD ORCA? ✅ A UK-based Salesforce Platinum Partner ✅ Experts in the development and integration of Salesforce multi-cloud solutions ✅ Staffed by an international team of skilled Salesforce advisors, consultants and developers

Use the 'Record Assignment - Queues & Users' app to effortlessly manage queue creation and user assignments. Streamline record distribution among users with this a simplified, intuitive redesign of the Salesforce Queues function.

Categories

Business Needs
Agent Productivity
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package

More from Cloud Orca Limited

  • by Cloud Orca Limited
    Case Timer 2.0 is a simple, effective tracking tool used to measure the time spent working on service cases. Use Case Timer 2.0 to improve efficiency across your organisation, ensure SLAs are met and uncover actionable metrics.
  • by Cloud Orca Limited
    No Ratings
    This Flow Solution provides you with a Flow that easily converts a Contact into a Person Account.
  • by Cloud Orca Limited
    Use Case Auto Assign to save time and ensure Cases are assigned in an automated manner. Optimise your service reps response and reduce downtime through Auto Assign automatically assigning Cases to logged-in users.
  • by Cloud Orca Limited
    Can't make sense of who is assigned what licence in the system? This app is here to help! With this application, you can easily see who is assigned what licence at a glance.
  • by Cloud Orca Limited
    Use Celebrate with Style to integrate an extensive range of customisable celebration animations into your organisation. Engaging and entertaining, this is sure to bring a smile to your users!
  • by Cloud Orca Limited
    No Ratings
    This Flow Solution provides you with a Flow that easily converts a Business Account into a Person Account.
  • by Cloud Orca Limited
    No Ratings
    This package provides you with our range of Person Account conversion Flows.
  • by Cloud Orca Limited
    No Ratings
    Mass delete is a simple data cleaning tool to help remove obsolete information or delete sensitive client information as per GDPR regulations.
  • by Cloud Orca Limited
    No Ratings
    This Flow Solution provides you with a Flow that easily converts a Person Account into a Business Account.
  • by Cloud Orca Limited
    Group Leads by Company 2.0 is a simple productivity tool to save time and ensure data quality by automatically grouping and mass-converting leads based on specified criteria. Group Leads by Company 2.0 has now migrated to LWC.