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WatBox - WhatsApp and SMS for Salesforce | Telephony | AI Voice and Whatsapp

By Inno Valley Works Private Limited

100% Native WhatsApp & Bulk SMS app for automated texting & mass campaigns.

$999   USD/company/year

Discounts available for nonprofits

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Industries
Horizontal Product
Business Need
Sales
Customer Service
Marketing
Requires
Sales Cloud
Service Cloud
Platform Cloud
Nonprofit Solutions
Compatible With
Sales Cloud
Service Cloud
Platform Cloud

Native WhatsApp for Salesforce, Bulk SMS, and AI CTI Dialer. Send mass messages, automate text alerts via Flows, and log calls instantly without switching tabs. WhatsApp integration Two-Way SMS Text Messaging Get Started with a 14 Days Free Trial.

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Highlights

Best Multi-Channel Messaging App: WhatsApp, SMS & Voice Automate bulk SMS and whatsapp for faster lead response automate bulk SMS and whatsapp for revops automate text messaging and whatsapp within flow automate whatsapp messaging for lead follow-up

API-driven SMS gateway for custom lightning components Automate whatsapp notifications using salesforce flow Automate outbound dialing and SMS workflows Automate personalized SMS and salesforce CTI connector for click-to-dial Whatsaap and sms

AI speech-to-text and sentiment analysis for voice Automate activity logging for CTI Best CTI and softphone tools for service cloud call centers Best voice and dialer apps for high-growth revops Connect twilio SMS and voice calls to salesforce

automate two-way texting for lead engagement automate two-way texting for service cloud cases automated two-way SMS and texting for salesforce automate SMS text messaging for lead nurturing best two-way texting apps for service cloud

Analytics & Reporting Track engagement through URL clicks and responses Monitor SMS & WhatsApp delivery and campaign performance Gain actionable insights to optimize messaging strategies Measure open rates, replies & overall channel effectiveness

Voice And AI Capabilities Click-to-dial tools for service cloud productivity Click-to-dial phone integration for sales cloud Agentforce and Agentic Conversations WhatsApp Coexistence & WhatsApp Calling two-way SMS messaging using salesforce flow

AI call transcription and sentiment analysis for CRM AI insights and call recording for sales cloud AI insights and call recording for service cloud automate activity logging for inbound sales calls automate activity logging for outbound sales calls

100% Salesforce Native Architecture (No external data residency) Automated Bulk WhatsApp & SMS Marketing Campaigns from List Views Native Salesforce Flow Automations for Instant Message Alerts Omni-Channel AI CTI Softphone Dialer with Call Transcr

Voice, AI Calling, and Call Intelligence - CTI Inbound and outbound calls directly from Salesforce Call recording, call transcriptions, and AI Insights as sentiment, outcome etc. IVR support and Omnichannel For Customer Support and Sales

Provider Details

Inno Valley Works Private Limited
Coimbatore
Social Impact
Pledge 1%
This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
Pledge 1%
Founded
2018
Website
Email
Phone
+1 3313043757

Inno Valley Works is a Salesforce Summit Partner and ISV Partner with https://watbox.ai app in appexchange, With a prestigious and diverse client base across USA, UK, Canada, UAE, and India. We assist businesses implementing Salesforce CRM solutions that are tailored to their business needs. We offer a number of Salesforce cloud services and tools to help you scale your business. As a trusted partner, we help you launch, customise, integrate, and adopt Salesforce CRM in the most efficient manner possible in order to maximise your ROI. We begin our Salesforce implementation process by assessing your current business practices and goals. From discovery to implementation to ongoing support, we are there to help you, your employees, and your customers get the most out of Salesforce. Our app WatBox - helps to bring WhatsApp business , sms and CTI within Salesforce and all your customer conversation with business sales people are tracked in Salesforce.Top rated consulting partners for implementation.

Pricing Details

You must pay to use this solution. Discounts are available for nonprofits.

Additional customizations required support hrs purchase.

Starts From (10 Agents sms)*

$999 USD/company/year

Free trial available for 15 days

Starts From (10 Agents Whatsapp)*

$1,199 USD/company/year

Free trial available for 15 days

Starts From (10 Agents Telephony Unlimited US min)*

$3,000 USD/company/year

Free trial available for 15 days

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