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Ascent AI Agent: Extension for Ascent ERP
Agentforce for Sales Order Status with Ascent Solutions
- Actions: 2Subagents: 2Agents: 1
- Industries
- Consumer GoodsHealthcare & Life SciencesRetail
- Business Need
- SalesCustomer ServiceEnterprise Resource Planning
- Requires
- AgentforceExperience Cloud
- AppExchange Partner Products
- Compatible With
- Sales CloudService CloudExperience Cloud
Provide customers with real-time Experience Cloud based self-service access to their sales order information and post-order actions through a Salesforce-powered digital assistant, improving customer satisfaction and reducing support load.
Highlights
• Real-Time ERP Data Access Securely retrieves live order data from Ascent ERP, ensuring accuracy and consistency. • Order Lifecycle Visibility Access order status, line items, shipping details, invoicing, and fulfillment updates in one place.
• Natural-Language Sales Order Inquiries Ask questions in plain English and receive immediate, context-aware responses. • Reduced Case Volume & Manual Effort Deflects routine order-status inquiries and minimizes back-office dependency.
Ascent Solutions AI Agent for Sales Order Inquiry transforms Salesforce into a single, intelligent source of truth for order information, empowering teams to act faster, answer confidently, and deliver exceptional customer experiences.
Provider Details

Ascent Solutions, a Rootstock Software Company
Somerville, NJ, USA
- Social ImpactPledge 1%This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
- Pledge 1%
Founded
2006
Website
Email
Phone
(908) 981-0150Precisio Business Solutions is the parent company behind the Ascent branded line of business solutions. Our flagship software product, Ascent ERP, is the top rated and best-in-class business system for companies that embrace the Force.com cloud computing model. Built on years of experience providing solutions for a multitude of diverse business models, Ascent ERP empowers businesses in all industries to confidently make correct decisions on demand. Our Solutions: ➤ ERP ➤ Quote Management ➤ Sales & Rental Order Management ➤ Procurement/Purchasing Management ➤ Inventory Management ➤ Demand Management ➤ Work Order Management ➤ Production & Assembly Management ➤ Warehouse Operations & Mobility Management ➤ Financials ➤ Reverse Logistics - RMA/RTV ➤ Point of Sale (POS) ➤ Barcode & RFID Labels
Pricing Details
You must pay to use this solution. Discounts are available for nonprofits.
Product Bundle and Non-Profit Discounts Available
Default Plan
$1,200 USD/company/year