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CX Monitoring Cartridge for B2C Commerce

By AIOPSGROUP, a valantic company

Automated alerting and monitoring of your eCommerce ecosystem

No Ratings
Paid Add-On Required  

Payment required for external services or products

Industries
Consumer Goods
Retail
Travel, Transportation, & Hospitality
Business Need
Analytics
Dashboards & Reports
Ecommerce
Requires
B2C Commerce

Monitor business and operations performance of your eCommerce site through CX monitoring solution using Splunk Big Data capabilities. Automated alerting and visibility in more than 200 KPIs.

  • CX Monitoring

Highlights

Aggregation of logs Ingestion of order lifecycle events Ingestion of catalog, inventory, and pricebooks metrics Dashboards for visualizing transactional and operational metrics Alerts for detecting transactional and operational issues Monitoring 200+ KPIs

Why? - Protect revenue - Be proactive in identifying issues - Employ observability - Reduce maintenance costs

How? - Splunk data inputs for logs and order lifecycle events - Salesforce Commerce Cloud cartridge for aggregating catalog, inventory, pricebooks, and customer metrics - Splunk resources for detecting issues and visualizing KPIs

Provider Details

AIOPSGROUP, a valantic company
Sofia, Bulgaria
Social Impact
Pledge 1%
This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
Pledge 1%
Founded
2019
Website
Email
Phone
+31 20.299.0089

AIOPSGROUP, a valantic company is a multidisciplinary digital company at the intersection of eCommerce, Data, and Technology. With 15+  years and over 100 projects in SFCC development, AIOPSGROUP rapidly designs and scales Salesforce solutions across industries, technologies, and geographies. Generating increasing sales revenues, gaining loyal customers, and ensuring an excellent customer experience are only a few of the results that come from investing in Salesforce Commerce Cloud and the AIOPSGROUP team. As customer orders are moving through multiple applications and integration points in the Digital ecosystem, our monitoring solution enables end-to-end system visibility detecting and fixing issues before they impact the customer. 1. Reduce Revenue Loss 2. Identify Issues with Orders Before Customers 3. Drive Faster Root-Cause Analysis 4. Enable Real-Time Alerts

Pricing Details

Paid Add-On Required

You must pay for a product or service that is external to Salesforce for this solution to work.

Splunk Cloud license is required.

For a free evaluation please contact us at sales@aiopsgroup.com

More From This Provider

AIOPSGROUP, a valantic company
by AIOPSGROUP, a valantic company
AIOPSGROUP, a valantic company is a digital partner at the intersection of eCommerce, Data and Technology. With 15+ years and 100+ projects in SFCC, we rapidly design and scale Salesforce solutions across industries, technologies, and geographies.