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Call Center Agent Analytics

By phData

Manage your customers' experiences and your call center operations.

No Ratings
Free  

Never requires payment

Industries
Horizontal Product
Business Need
Customer Service
Requires
Tableau
Compatible With
Tableau Cloud

The Accelerator for Call Center Analytics allows customer contact center administrators to manage their customers' experiences--and their call center operations.

Highlights

Answer Key Business Questions How many customers call, and how many hang-up before we can answer? How long do our customers wait for their call to be answered before they hang up? What percentage of our customers are satisfied with their experience?

Provider Details

phData
Minneapolis, MN

As a Tableau Premier Services Partner, we have the expertise to develop data-driven analytics, guide systems integration, and provide best-in-class Tableau training. With our experienced team of Zen Masters, analysts, developers, and Tableau-specific consultants, we genuinely know the ins and outs of Tableau. Whether you need help building dynamic, user-friendly dashboards to deploying Tableau Server and integrating it with your existing databases, we can bring your most ambitious Tableau aspirations to life.

Pricing Details

Free

You can fully use this solution without payment.

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