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Zenkraft | Multi-Carrier Shipping, Tracking, Returns for B2C Agentforce Commerce
B2C shipping rates, delivery dates, branded tracking, self service returns
- Industries
- Consumer GoodsHigh TechRetail
- Business Need
- SalesCustomer ServiceEcommerce
- Requires
- B2C Commerce
- Compatible With
- Marketing Cloud EngagementB2C CommerceSalesforce Order Management
Zenkraft is a 100% Salesforce-native solution that extends B2C Agentforce Commerce to: ☑ Automate shipping and fulfillment with 200+ carriers ☑ Calculate estimated delivery dates and costs ☑ Generate shipping labels ☑ Track shipments ☑ Initiate returns
Highlights
Zenkraft’s Cartridge for B2C Agentforce Commerce / Commerce Cloud provides the necessary features to streamline your organization’s shipping, fulfillment, tracking, and returns for a better delivery experience for your customers.
Checkout Experience ☑ Easily provide customers with multiple delivery options, methods, and locations (including in-store pick-ups, same day, scheduled delivery) and optimize for the fastest/least expensive carrier
Checkout Experience ☑ Calculate accurate shipping costs and offer discounts or add markups based on business logic
Real-Time, Branded Tracking to Drive Repeat Engagement ☑ Increase brand engagement and reduce service inquiries with real-time tracking updates ☑ Drive more post-sale traffic by providing delivery status on your branded website vs a carrier’s site
Self-service Returns ☑ Streamline & simplify returns processing, RMA creation, and returns pick-up ☑ Allow customers to generate shipping labels and view drop-off locations
Carrier Integrations: ☑ Easily ship with 200+ carriers including FedEx, UPS, DHL, USPS, Doordash, and Shipt (supports parcel, same day, LTL delivery, and owned-fleet shipping types)
These features are also available for B2B / D2C sites built with Lightning Experience Cloud, provided through a separate package seen at this listing: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N4V00000FgsFpUAJ&tab=s
Provider Details
Zenkraft, a Bringg Solution
Global
Zenkraft, a Bringg Solution is the only Salesforce native Shipping and Post Purchase solution. We have pre-integrated with hundreds of parcel, LTL, and same day carriers, and packaged their services into every Salesforce Cloud. Our customers range from SMB through some of the largest enterprises.
Pricing Details
Paid Add-On Required
You must pay for a product or service that is external to Salesforce for this solution to work.
A working B2C Agentforce Commerce site (Headless, SFRA, or SiteGenesis) is a pre-requisite for this offering. Developer resources are needed from the customer or a third party consultant to install and configure this solution.
For any questions, please contact sales@zenkraft.com
Checkout for B2C Commerce
$6,995 USD/company/year
Real Time Tracking for B2C Commerce
$6,995 USD/company/year
Returns for B2C Commerce
$6,995 USD/company/year