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Agent Performance Survey

By Wissen Infotech

Service Request-Survey

Free  

Never requires payment

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Industries
Communications
Consumer Goods
Education
Business Need
Customer Service
Collaboration
Requires
Sales Cloud
Service Cloud
Marketing Cloud Engagement
Compatible With
Sales Cloud
Service Cloud
Marketing Cloud Engagement

The Survey is an email-based platform that is received in an email format to judge the agent's progress after fixing the issue.

Highlights

1. Automated Feedback Loop 2. Enhanced Customer Engagement 3. Detailed Resolution Communication 4. Case Reopening Handling

Provider Details

Wissen Infotech
2325 Parklawn Drive Suite G Waukesha, Wisconsin
Founded
2000
Website
Email
Phone
0091 99892 76888

Established in the year 2000 in the US, we have global offices in US, India, UK, Australia, Mexico and Canada, with best in class infrastructure and development facilities spread across the globe. We are an end to end solution provider in Banking & Financial Services, Telecom, Healthcare, Manufacturing & Energy verticals and have successfully delivered $650 million worth of projects for more than 20 of the Fortune 500 companies. We have more than 4500 highly skilled professionals. We offer an array of services that includes Application Development, AI & ML, Big Data & Analytics, Visualization & BI, RPA, Cloud, Mobility, Agile & DevOps, QA & Test Automation and Infrastructure Management. Wissen is uniquely positioned to help you with your needs in Building Enterprise Systems, Implementing a Digital Strategy (AWS, Azure & Salesforce) and Gaining Competitive Advantage with Business Transformation. Wissen utilizes its multi-location facilities and industry standard processes, such as ITIL to provide the ‘best-in-class’ cost-effective solutions that promise maximum returns on minimum IT spend.

Pricing Details

Free

You can fully use this solution without payment.

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