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Yotpo Reviews, UGC, Loyalty, and Referrals for B2C Commerce

Craft an engaging on-site experience and drive customer retention

Overview

Yotpo's high-quality, reliable and cost-effective integration with Salesforce B2C Commerce gives merchants access to Yotpo's powerful Reviews and Loyalty & Referrals solutions tailored for their B2C Commerce storefront.

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See How Yotpo Reviews, UGC, Loyalty, and Referrals for B2C Commerce Works

  • Customer Reviews - Generate reviews with a single frictionless request designed to maximize response rates.

  • On-site widgets - Build trust and increase sales by showcasing product reviews, ratings, and photos at key conversion points across your site.

  • Visual UGC- Beautifully combine customer photos and reviews with customizable display options that engage customers and enhance your brand.

  • SEO - Yotpo comes with Google Seller Ratings, Product Listing Ads, Rich Snippets, and In-Line SEO to maximize your presence in search results.

  • Social marketing - Turn reviews and photos into high-converting Facebook Dynamic Ads, and Instagram ads that blend into shoppers' newsfeeds.

  • Loyalty Programs - Salesforce B2C Commerce seamlessly integrates with Yotpo to create loyalty-driven programs designed to promote valuable customer behaviors, increase engagement, and strengthen the customer-brand relationship.

  • Referral Marketing - Launch a referral program to promote customer advocacy and supercharge your acquisition strategy.

  • VIP Tier Programs - Create exclusive VIP tiers that motivate customers to make that next purchase or referral to reach the next level with your brand.

  • Multichannel Referrals - Encourage customers to refer their friends at high-impact times, including post-purchase, and after they've left a review.

Yotpo Reviews - Collect product & site reviews, photos, videos, Q&A, and other user-generated content to drive qualified traffic, increase conversion rate & boost sales. Yotpo's signature in-mail review requests emails help users generate more reviews than any other reviews solutions. Yotpo users typically experience a 30-120% lift in conversion rate when using our customizable widgets on product pages. Following a simple implementation, Yotpo will automatically inject Javascript and widget HTML snippets into product and category pages, easily enabling key features including our Product Reviews Widget, Star Rating Widgets, and Automatic Review Request Emails. Yotpo Loyalty and Referrals - Build tailored, customer-centric loyalty & referral programs that increase lifetime value and drive new customer acquisition. Build a program unique to your brand and KPIs using configurable point-earning campaigns, tiered VIP perks, customizable rewards, and more. With our new customizable modules, brands can efficiently deploy loyalty and referral programs with a carefully crafted on-site experience that maximizes engagement and overall program adoption.

Categories

Business Needs
Marketing
Marketing Automation
Ecommerce
Industries
Horizontal Product
Consumer Goods
Retail
Personas
Designer
Developer
Marketer
Features
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Lightning Ready
Lightning App Builder

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