Explore apps for invoice automationIntegrate CRM with CLM solutions
Help & Support
Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
Have Questions?
Teamcenter Service Lifecycle For SFDC
Optimize service and realize new revenue streams with Teamcenter SLM
Overview
This app brings together the power of PLM and CRM in a seamless user experience. This customer-centric approach to service connects product & service data from PLM to service operations, streamlining service & sales activities to accelerate servitization.
See How Teamcenter Service Lifecycle For SFDC Works
Brings together the power of PLM and CRM in a seamless user experience for sales and service excellence, closing the loop between engineering and the front-office.
Integrates Siemens' Teamcenter product engineering data, 3D visuals, Service BOM, Service documentation and Service planning with Salesforce Service Cloud, Field Service and Manufacturing Cloud.
Manages assets (Physical structure or As-Maintained structure) on the cloud to provide asset-based customer journeys.
Streamlines opportunity-to-quote leveraging Teamcenter product configurator with Revenue Cloud for fast creation of service and product quotes.
Reduces costs, helps you grow revenue and differentiates your business from the competition.
- Accelerate to servitization - Customer-centric service excellence - Asset monetization & opportunity-to-quote - Customer loyalty & continuous product improvement
If you're a discrete manufacturer looking for a customer-centric approach to service and sales, you've come to the right spot! This app bridges the gap between product knowledge and the service & sales user experience using Teamcenter's product lifecycle management (PLM) capabilities, plugged into Salesforce's platform. Knowing the accurate configuration of your assets in the field and connecting this information to the full customer story is key to service efficiencies, and revenue generation. This app empowers your service teams with valuable insights to deliver top-notch support. It pulls in engineering data and service knowledge managed in Teamcenter to generate standardized work type templates in Salesforce, streamlining service processes to ensure efficient handling of customer cases. It helps you move faster from opportunity to quote using Teamcenter product configurator to generate quotes quickly in Salesforce Revenue Cloud. Teamcenter SLM for Salesforce revolutionizes customer service operations, fosters collaboration between engineering and sales & service teams, drives sales growth and customer satisfaction by delivering the right information at all customer touchpoints.
Categories
- Business Needs
- SalesCustomer ServiceField Service
- Industries
- EnergyManufacturingTravel, Transportation, & Hospitality
- Personas
- Sales Representative / ManagerService Agent / SupervisorOther
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Salesforce ShieldSupports Salesforce orgs that use Shield.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Lightning App BuilderReady to use in the Salesforce Lightning App Builder.Salesforce MobileSupports Salesforce for iOS and Android.
- No LimitsLightning ReadySalesforce ShieldManaged PackageLightning App BuilderSalesforce Mobile