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Ticketing Automation with ITSM/ITAM

A change that can evolve your system

Overview

How? If you have a Salesforce and ITSM applications like (ServiceNow, FreshWorks, Jira) and your partners and agents can raise tickets directly from Salesforce Application itself. No need to login to ITSM tool as a User or send an email to support desk.

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See How Ticketing Automation with ITSM/ITAM Works

  • Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud

  • Travel, Transportation, Education, Banking, Financial, Call Center, Technology, Public sector, Manufacturing, Electronics

How? If you have a Salesforce and ITSM applications like (ServiceNow, FreshWorks, Jira) and your partners and agents can raise tickets directly from Salesforce Application itself. No need to login to ITSM tool as a User or send an email to support desk. How many ways it will help your Organization? - Reduce licenses for ITSM/ITAM tools for temporary agents - Contact can view his tickets under contact page layout itself, no need to login ITSM or call support to check status.

Categories

Geographic Focus
Shows the regions where the provider operates or has done business
Canada
Supported Languages
English

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