Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Emplifi User-Generated Content for B2C Commerce

Amplify brand voice through governed, cheap, high-quality UGC at scale

No Ratings
Paid Add-On Required  

Payment required for external services or products

Industries
Consumer Goods
Retail
Travel, Transportation, & Hospitality
Business Need
Marketing
Campaign Management
Ecommerce
Requires
B2C Commerce
Compatible With
Marketing Cloud Engagement

Highlights

Leverage Social UGC to deliver personalized shopping experiences across any channel. The UGC management process is divided into six categories: collection, curation, permission, publish, and measure.

Manage community content efficiently with spam and brand protection filtering, image recognition to sort content, product tagging for shoppable displays, Patented Dynamic Display Technology, and performance tracking.

Streamline content publishing across your top marketing channels with highly customizable UGC widgets that update in real-time without any changes in website code necessary.

Easily manage influencer relationships and content as well as performance tracking features understand ROI on both campaign and influencer levels, showcasing the metrics that matter most to your brand.

Provider Details

Emplifi
United States

Emplifi is a leading unified customer engagement platform that empowers businesses to reach and grow communities through digital- and social-first strategies. More than 20,000 brands and agencies rely on Emplifi to enable connected, empathetic experiences for the modern consumer across marketing, commerce and care. Headquartered in New York, Emplifi is a partner to the major social media networks and digital platforms, including Google, Facebook, Instagram, TikTok, Snapchat, Twitter, Pinterest, YouTube and LinkedIn.

Pricing Details

Paid Add-On Required

You must pay for a product or service that is external to Salesforce for this solution to work.

A subscription to Emplifi's UGC platform is required.

More From This Provider

by Emplifi
No Ratings
Drive engagement at the point of purchase and gather diverse customer feedback from different types of reviews. With automatic reviews syndication and industry-leading moderation, this full suite solution empowers brands to build trust with customers.