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HexaConnect

The Power of One: Integration Simplified with HexaConnect

Overview

HexaConnect is designed to seamlessly integrate Salesforce with WhatsApp, enabling businesses to easily manage customer interactions, automate responses, and track conversations directly within Salesforce.

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  • Track and engage with your audience instantly through personalized WhatsApp messages without ever leaving Salesforce.

  • Access full conversation histories, so your team is always up to date and ready to deliver highly tailored customer service.

  • Engage in 1-on-1 Messaging personalized to each customer's needs or launch tailored campaigns to a mass audience with a single click.

  • Analyze your WhatsApp communication with detailed reports that provide insight into your customer behavior and sales performance.

  • Fully secure and compliant in accordance with Meta & Salesforce regulations.

  • Setup custom workflows using the 'Auto-Reply' feature to automatically send WhatsApp message responses or create leads/opportunities/cases based on specific customer actions.

Let the automation work for you turning every conversation into an opportunity! Our Salesforce-WhatsApp Integration solution empowers your team to connect with customers on the world's most popular messaging platform, directly from Salesforce. Whether you are managing customer support, driving sales, or following up on leads, HexaConnect empowers your team to provide personalized, timely, and effective communication using pre-built and dynamic automation.

Categories

Business Needs
Sales
Customer Service
Marketing
Industries
Financial Services
Healthcare & Life Sciences
Travel, Transportation, & Hospitality
Personas
Marketer
Sales Representative / Manager
Service Agent / Supervisor
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
No Limits
Lightning Ready
Managed Package
Lightning App Builder

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