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Concretio ChatBridge | Real-Time Chat Translation for Service Cloud
Speak every customer’s language - instantly
- Industries
- EducationHealthcare & Life SciencesTravel, Transportation, & Hospitality
- Business Need
- Agent Productivity
- Requires
- Service Cloud
- Compatible With
- Service Cloud
The Real-Time Chat Translation App enables agents to communicate seamlessly across languages. Powered by Google, Azure, and Bhashini(India's govt translator), it delivers instant, accurate translation, enhancing support and removing language barriers.
Highlights
Enable seamless communication in Salesforce with real-time chat translation, allowing agents and users to chat and view replies in their own local languages.
Native Agent Experience: No switching tabs. Translations happen directly within the standard Salesforce Chat and Messaging components.
Auto-Language Detection: Automatically identifies the customer's language to start translating instantly.
Smart Translation: Leverage top-tier engines (Google, Azure and Bhashini) with auto-detection and fallback mechanisms to ensure 100% uptime.
Breaking language barriers across India, now powered by Bhashini, India's govt-built translation engine.
Provider Details
Concretio Apps Private Limited
Gurgaon, Haryana, India
- Social ImpactPledge 1%This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
- Pledge 1%
Founded
2013
Website
Email
Phone
+1 (650) 681-9691Salesforce development studio based in India, with two offices in Jaipur and Gurgaon. Team of 80 expert consultants who are experts in delivering gorgeous, secure and scalable solutions/apps using the Salesforce lightning platform.
Pricing Details
You must pay to use this solution. Discounts are available for nonprofits.
ChatBridge is billed annually, starting at $4,500/year. A 7-day free trial is available on all plans, so you can try it before you commit. For pricing questions, reach out to chatbridge-sales@concret.io.
Yearly
$4,500 USD/company/year
Free trial available for 7 days
Lowest Starting Price