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MCUtility โ€“ Native Salesforce Messaging App (WhatsApp, SMS & Email)

WhatsApp, SMS & Emails from Salesforce - Your Complete Messaging Suite

Overview

See How MCUtility โ€“ Native Salesforce Messaging App (WhatsApp, SMS & Email) Works

  • ๐€๐ฅ๐ฅ-๐ข๐ง-๐Ž๐ง๐ž ๐๐ฎ๐ฌ๐ข๐ง๐ž๐ฌ๐ฌ ๐‚๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐œ๐š๐ญ๐ข๐จ๐ง ๐’๐ž๐ญ๐ฎ๐ฉ Effortlessly configure ๐„๐ฆ๐š๐ข๐ฅ, ๐’๐Œ๐’, ๐š๐ง๐ ๐–๐ก๐š๐ญ๐ฌ๐€๐ฉ๐ฉ accounts in a unified interfaceโ€”perfect for streamlining your marketing and ๐ฆ๐ž๐ฌ๐ฌ๐š๐ ๐ข๐ง๐  efforts.

  • ๐’๐ฆ๐š๐ซ๐ญ ๐Œ๐ž๐ฌ๐ฌ๐š๐ ๐ข๐ง๐  & ๐‚๐š๐ฆ๐ฉ๐š๐ข๐ ๐ง ๐’๐œ๐ก๐ž๐๐ฎ๐ฅ๐ข๐ง๐  Send personalized or bulk ๐’๐Œ๐’,๐–๐ก๐š๐ญ๐ฌ๐€๐ฉ๐ฉ,& ๐„๐ฆ๐š๐ข๐ฅ ๐ฆ๐ž๐ฌ๐ฌ๐š๐ ๐ž๐ฌ ๐ฐ๐ข๐ญ๐ก ๐ฌ๐ฆ๐š๐ซ๐ญ ๐ฌ๐œ๐ก๐ž๐๐ฎ๐ฅ๐ข๐ง๐  daily, weekly, or monthlyโ€”for impactful business communication.

  • ๐•๐ข๐ฌ๐ฎ๐š๐ฅ ๐‚๐š๐ฅ๐ž๐ง๐๐š๐ซ & ๐ˆ๐ง๐ฌ๐ญ๐š๐ง๐ญ ๐‚๐ก๐š๐ญ ๐€๐œ๐œ๐ž๐ฌ๐ฌ Manage your marketing campaigns visually with the calendar view and send email, ๐’๐Œ๐’, or ๐–๐ก๐š๐ญ๐ฌ๐€๐ฉ๐ฉ messages directly from the Utility Bar for quick chat responses.

  • ๐‘๐ž๐š๐ฅ-๐“๐ข๐ฆ๐ž ๐๐ž๐ซ๐Ÿ๐จ๐ซ๐ฆ๐š๐ง๐œ๐ž ๐“๐ซ๐š๐œ๐ค๐ข๐ง๐  & ๐€๐ง๐š๐ฅ๐ฒ๐ญ๐ข๐œ๐ฌ Track ๐„๐ฆ๐š๐ข๐ฅ, ๐–๐ก๐š๐ญ๐ฌ๐€๐ฉ๐ฉ, and ๐’๐Œ๐’ performance through detailed reports and dashboardsโ€”boost your marketing with data-driven communication insights.

  • ๐‚๐ฎ๐ฌ๐ญ๐จ๐ฆ ๐“๐ž๐ฆ๐ฉ๐ฅ๐š๐ญ๐ž๐ฌ ๐ฐ๐ข๐ญ๐ก ๐Œ๐ฎ๐ฅ๐ญ๐ข๐ฆ๐ž๐๐ข๐š & ๐€๐ญ๐ญ๐š๐œ๐ก๐ฆ๐ž๐ง๐ญ๐ฌ Create drag-and-drop templates for ๐„๐ฆ๐š๐ข๐ฅ, ๐’๐Œ๐’, and ๐–๐ก๐š๐ญ๐ฌ๐€๐ฉ๐ฉ, with support for files, images, and videosโ€”enhance every business message.

  • ๐’๐ž๐œ๐ฎ๐ซ๐ž ๐Œ๐ž๐ฌ๐ฌ๐š๐ ๐ž ๐Œ๐š๐ฌ๐ค๐ข๐ง๐  ๐Ÿ๐จ๐ซ ๐๐ซ๐ข๐ฏ๐š๐œ๐ฒ Protect sensitive data by automatically masking phone numbers, keywords, or patterns in ๐’๐Œ๐’, ๐–๐ก๐š๐ญ๐ฌ๐€๐ฉ๐ฉ, and ๐‚๐ก๐š๐ญ messagesโ€”ensuring secure business communication.

  • ๐€๐ˆ-๐๐จ๐ฐ๐ž๐ซ๐ž๐ ๐‚๐ก๐š๐ญ๐›๐จ๐ญ ๐Œ๐ž๐ฌ๐ฌ๐š๐ ๐ข๐ง๐  Automate ๐–๐ก๐š๐ญ๐ฌ๐€๐ฉ๐ฉ, ๐’๐Œ๐’, and ๐„๐ฆ๐š๐ข๐ฅ interactions using an intelligent chatbot with predefined message templatesโ€”perfect for scalable marketing and chat support.

  • ๐€๐ฎ๐ญ๐จ๐ฆ๐š๐ญ๐ž๐ ๐„๐ฆ๐š๐ข๐ฅ ๐ƒ๐ซ๐ข๐ฉ ๐‚๐š๐ฆ๐ฉ๐š๐ข๐ ๐ง๐ฌ Engage leads and customers through automated email drip campaignsโ€”nurture relationships and elevate your email marketing game.

  • ๐€๐๐ฏ๐š๐ง๐œ๐ž๐ ๐„๐ฆ๐š๐ข๐ฅ ๐Œ๐š๐ซ๐ค๐ž๐ญ๐ข๐ง๐  ๐“๐จ๐จ๐ฅ๐ฌ Run A/B tests and flow-based sending for higher open rates and engagementโ€”perfect for data-backed email marketing success.

MCUtility simplifies SMS, Email, and WhatsApp messaging in Salesforce with Agentforce automation. Send bulk messages, run drip campaigns, enable chatbot conversations, and boost marketing performance through secure, AI-powered multichannel communication.

Categories

Business Needs
Sales
Marketing
Marketing Automation
Industries
Education
Engineering, Construction, & Real Estate
Healthcare & Life Sciences
Personas
Administrator
Executive
Marketer
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Person Accounts
Managed Package
Lightning App Builder
Salesforce Mobile

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