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Automated CSAT Survey
Transforming Feedback into Growth: Your Pathway to Elevated Cx Satisfaction
- Industries
- Consumer GoodsMedia & EntertainmentRetail
- Business Need
- SalesAnalyticsSurveys
- Requires
- Sales CloudService CloudExperience Cloud
- Compatible With
- Sales CloudService CloudExperience Cloud
Media Survey Solution offers a automated and user-friendly approach for collecting and analyzing customer feedback, allowing businesses to continually enhance their customer satisfaction strategies.
Highlights
Automated Sending Process using intelligent Apex classes, email alerts, and batch processing, ensuring timely delivery and increasing response rates.
Reminder System sends gentle reminders to customers who have not completed the survey.
Centralized Data Storage: All survey responses are securely stored in a dedicated custom object within Salesforce.
User-Friendly Interface: Offers an intuitive and user-friendly survey interface.
Real-Time Insights identify areas for improvement through real-time data analysis and reporting.
Flexible Configurations allows businesses to tailor survey parameters and reminders.
Company-Wide Email Integration: Simplifies survey distribution.
Unsubscribe Feature: Ensures customer-centric communication by offering an easy opt-out option, respecting user preferences, and adhering to regulations.
Dean Infotech Pvt Ltd's Impact
Pledge 1%
This company pledges 1% of their product, profit, equity, or time to support the community.
Provider Details
Dean Infotech Pvt Ltd
Dean Infotech Pvt. Ltd. is a certified outstanding Enterprise Level Solution Development Firm providing the specialized services to various industries across several physiographic including United States, United Kingdom, Australia, and India. Our affordable customized and scalable solutions save companies consequential time and financial resources by allowing them to concentrate on efforts by core business. We provide the business solutions to clients which help them to simplify, strengthen and transform their business. Our team of technology enthusiasts and creative designers focus on delivering best solutions to our clients. We offer Cloud Based Solutions and create best applications with great functionality. Implementing a strategical approach while developing applications makes us outshine the market
Pricing Details
Free
You can fully use this solution without payment.