Explore apps for invoice automationIntegrate CRM with CLM solutions
Help & Support
Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
Have Questions?
Medical Device Service & Support Intelligence | Tableau Next Agent
Turn service and support data into intelligent, trusted insights
- Industries
- Healthcare & Life Sciences
- Business Need
- ProductivityCustomer ServiceAnalytics
- Requires
- Data Cloud
- Compatible With
- Tableau Next
Medical Device Service & Support Intelligence helps medical-device organizations monitor device reliability, support demand, SLA performance, technician capacity and product risk. A prebuilt Data 360 data model, semantic model, and dashboards.
Highlights
Triage service cases in one view. Cases grouped by status, priority, and issue category for consistent prioritization and escalation.
Know your installed base. Rank accounts by asset count, then drill into each device record with product family, device name, serial number, and installation context.
Ask your data in plain English. Agentforce answers defined operational questions. No new report required.
Governed, grounded, permission aware. The agent answers only from data and semantics available to the requesting user.
No PHI. Fast to evaluate. Ships with a synthetic demonstration dataset. Install, review, and demo without patient data.
Built by WilcoSource. Only Salesforce. Only HLS. Salesforce Summit Partner. Agentforce Life Sciences Customer Zero partner.
Wilco Source a CitiusTech Inc company's Impact
Pledge 1%
This company pledges 1% of their product, profit, equity, or time to support the community.
Provider Details
Wilco Source a CitiusTech Inc company
Santa Clara, CA United States
Wilco Source | Salesforce Partner and selected HLS Strategic Life Sciences Migration Partner One PLATFORM, One INDUSTRY, One GOAL - EXCELLENCE In a world where most service providers spread across multiple technologies and industries, we chose to stand apart by exclusively committing to Salesforce and the Healthcare and Life Sciences Industry. This focused approach allows us to deliver exceptional value through deep domain expertise and platform mastery, ensuring our you get the most out of Salesforce-right from the start and every time. 5-star rating. CitiusTech is a major provider of healthcare technology services and solutions to healthcare technology companies, providers, payers & life sciences organizations. With over 8,000 professionals worldwide, CitiusTech enables healthcare organizations to drive clinical value chain excellence-across integration & interoperability, data management (EDW, Big Data), performance management (BI/analytics), predictive analytics & data science and digital engagement (mobile, IoT). CitiusTech helps customers accelerate innovation in healthcare through specialized solutions, healthcare technology platforms, proficiencies & accelerators.
Pricing Details
Free
You can fully use this solution without payment.