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Zenkraft | Agentforce Extension for Tracking and Returns

Zenkraft, Agentforce-ready self-service shipping, tracking & returns

Overview

Zenkraft is the fast-to-deploy Salesforce-native shipping, tracking, and returns app that improves shipping efficiency & customer experiences. Agentforce-ready, Zenkraft easily empowers Agent Actions to reduce "Where-is-my-order?" inquiries and more.

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See How Zenkraft | Agentforce Extension for Tracking and Returns Works

  • Zenkraft is 100% Salesforce native and Agentforce-ready, so you can: ☑ Ship, fulfill, track, and process returns from your existing platform with Agentforce - no time-consuming and costly integrations

  • Agentforce-ready to reduce support calls and offer exceptional self-service ☑ Offer real-time, tracking & updates to reduce “Where is my order?” inquiries ☑ Streamline returns with Agentforce automated RMAs, labels, and pick-ups

  • Optimize costs and shipping speed ☑ Pre-built access to 200+ carriers (includes FedEx, UPS, DHL, USPS, Doordash, and Shipt - parcel, same day, LTL delivery, and owned-fleet shipping types)

  • Deliver exceptional customer experiences: ☑ Offer multiple delivery options (including in-store pick-ups) ☑ Reveal estimated delivery dates & costs ☑ Provide delivery status on your branded website vs a carrier’s

  • Streamline shipping for faster delivery: ☑ Reduce manual tasks with automated shipping labels, pre-built scale and printer integrations ☑ Pack and ship from a warehouse, store location, or any other location.

  • Zenkraft operates cross-cloud, addressing a variety of shipping use cases across Retail, Consumer Goods, eCommerce, Manufacturing, Healthcare/Life Sciences, Service, and Legal and Financial institutions.

Zenkraft, a Bringg Solution, provides turn-key shipping, fulfillment, tracking, and returns without having to leave Salesforce or build complex integrations. As the only Salesforce-native shipping app, Zenkraft is, by definition, Agentforce-ready upon installation. It has never been easier to provide exceptional customer shipping experiences, reduce inefficiencies, reduce your shipping costs. With Zenkraft, you can: ☑ Easily ship with 200+ carriers including FedEx, UPS, DHL, USPS, Doordash, and Shipt (supports parcel, same day, LTL delivery, and owned-fleet shipping types) ☑ Provide customers with multiple delivery options (including in-store pick-ups) ☑ Offer estimated delivery dates & calculate costs for a better experience ☑ Reduce manual tasks with automated shipping labels & documentation, scale and printer integrations ☑ Reduce service costs by empowering customers with shipment tracking and real-time tracking updates ☑ Streamline & simplify returns processing, RMA creation, and returns pick-up ☑ Drive more post-sale traffic by providing delivery status on your branded website vs a carrier’s site

Categories

Business Needs
Customer Service
Ecommerce
Shipping, Fulfillment & Logistics
Industries
Healthcare & Life Sciences
Manufacturing
Retail
Personas
Business Operations Manager
Executive
Service Agent / Supervisor
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Agentforce
Managed Package

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