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Talkdesk for Salesforce | AI Contact Center | Agentic AI | CTI | Analytics

By Talkdesk

Deliver exceptional support and outbound engagement

Starting at $10   USD/user/month
Try It
Industries
Financial Services
Healthcare & Life Sciences
Retail
Business Need
Customer Service
Telephony
Agent Productivity
Requires
Sales Cloud
Service Cloud
Compatible With
Sales Cloud
Service Cloud

Talkdesk for Salesforce offers robust contact center functionality, personalized engagement on any channel, and the industry’s deepest integration to Sales Cloud, Service Cloud, and Service Cloud Voice for Talkdesk (BYOT).

  • Talkdesk for Salesforce

Highlights

Endless automation possibilities: With pre-built and custom automations, Talkdesk for Salesforce integrates with Salesforce Lightning Flow, so you can trigger automations based on events in your call center. The possibilities are endless.

Powerful Omnichannel solution: With Talkdesk, you can provide both phone and SMS support directly within Salesforce. Easily manage work items across multiple channels by leveraging an extensive integration with Salesforce Omni-Channel.

Comprehensive real-time & historical reporting: Real-time dashboards, historical reporting, and detailed breakdowns of call center metrics give you information at-a-glance, directly embedded in Salesforce.

Provider Details

Talkdesk
San Francisco, CA
Founded
2011
Website
Email
Phone
(888) 743-3044

Talkdesk® is a global customer experience leader for customer-obsessed companies. Our contact center solution provides a better way for businesses and customers to engage with one another. Our speed of innovation and global footprint reflects our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings, and profitability. Talkdesk for Salesforce offers comprehensive contact center functionality for the Salesforce experience. With the industry’s deepest integration, you can deliver personalized engagement on any channel from anywhere. Over 1,800 innovative companies around the world, including IBM, Acxiom, Trivago, and Fujitsu partner with Talkdesk to deliver a better way to great customer experience. Learn more and request a demo at www.talkdesk.com.

Pricing Details

Requires Talkdesk Professional license. Contact us for more details.

Default Plan

$10 USD/user/month

Lowest Starting Price

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Talkdesk for Salesforce Voice | Cloud Contact Center | BYOT
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Talkdesk for Salesforce Voice provides an all-in-one CRM and contact center solution that joins phone, digital channels, and CRM data seamlessly within the Service Cloud console. All while relying on fully embedded Talkdesk functionality.