Customertimes - Agentic Transformation Partner - Customertimes - AppExchange
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Customertimes - Agentic Transformation Partner
  • Average rating of the solution or service based on AppExchange customer reviews Rating
  • Number of Salesforce-verified projects completed by the consultant Projects Completed 87
  • Number of people employed by the consultant who hold qualifying Salesforce certifications. To learn more about qualifying certifications, check the latest Salesforce Consulting Partner Program Policy. Certified Experts 375
  • Year this company was founded Founded 2006
Customertimes - Agentic Transformation Partner
https://vimeo.com/1183805516?share=copy&fl=sv&fe=ci
About Customertimes
Recognized Expertise
Our Capabilities
Salesforce Ecosystem we Cover
Key Industries
CPG & Beverage Industry
Manufacturing Industry
Life Sciences, HLS & Medical Device Industry
Insurance & Fin Tech Industry
Enterprise AI Workforce
Data-Driven Orchestration
1 of 12 : https://vimeo.com/1183805516?share=copy&fl=sv&fe=ci
Multi-cloud Salesforce Implementation, Data, and AI for Business

Customertimes delivers AI automation, data intelligence, and CX solutions that accelerate outcomes across Salesforce and other modern data platforms. ​
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Solutions partner with deep industry expertise for multi-cloud implementation.

Highlights

  • Enterprise Orchestration Expertise

    We design business platforms around Salesforce, orchestrating data, AI, and industry systems to deliver scalable, outcome-driven transformation.
  • Faster Time-to-Value

    Proven accelerators, AI-powered tools, and industry frameworks reduce implementation time by up to 40%, lowering cost, risk, and operational complexity for global enterprises.
  • End-to-End Cloud Excellence

    From Salesforce Clouds and Data Cloud to MuleSoft, SAP, and AI — we unify CRM, data, and engagement into a single, scalable platform.


Description

Customertimes is a global consulting and solutions partner helping enterprises design and scale end-to-end, multi-cloud Salesforce architectures. We connect Salesforce Industry Clouds with ERP, data platforms, analytics, and AI to drive measurable business outcomes.

Our services include:
• Salesforce implementations (Agentforce, Data Cloud, Sales, Service, Experience, Marketing, Revenue, and Industry Clouds)
• Integration & data architecture (MuleSoft, SAP, Databricks)
• AI, analytics & automation (Agentforce, Einstein AI, Tableau)
• Product development, UX, and AppExchange solutions
• Managed services and Centers of Excellence

We support 500+ customers across 60+ countries, helping organizations in Manufacturing, Life Sciences, CPG, and Financial Services modernize operations, accelerate growth, and unlock value from their Salesforce investments.

Geographic Focus

Languages

English, French, German, Italian, Portuguese, Spanish

About Customertimes Customertimes is a Salesforce Summit Partner with 20+ years of experience delivering enterprise digital transformation across the Salesforce ecosystem. We help organizations modernize customer engagement, streamline operations, and accelerate growth through AI-powered solutions, enterprise integrations, and scalable cloud architectures.

Our expertise spans Agentforce, Data Cloud, Sales Cloud, Service Cloud, Experience Cloud, CPQ, Field Service, and industry-specific Salesforce solutions. We combine deep platform expertise with modern data and AI capabilities across complex enterprise environments.

Headquartered in New York City, Customertimes supports customers across North America, Europe, and Latin America through a global delivery model.

We have deep industry expertise across Life Sciences & HLS, CPG, Manufacturing, FinTech and other industries.

CT has been recognized by ISG as a Leader in the Salesforce Ecosystem Partners report. In addition to enterprise consulting and implementation services, we develop Salesforce-based products and accelerators for the CPG and CH industries, helping organizations improve retail execution, field operations, and customer engagement.

Headquarters
New York, USA
Phone
+1 (212) 520-0059