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RightAnswers | Enterprise Knowledge Management

By Upland Software

Transform your contact center through knowledge in the cloud

Paid Add-On Required  

Payment required for external services or products

Business Need
Customer Service
Requires
None

RightAnswers provides a comprehensive knowledge management solution in the cloud to improve customer service in your contact center and to enable your CSRs and customers to find relevant answers to questions and issues on the web or on mobile devices.

Highlights

The only best-of-breed knowledge provider that is KCS Verified V6

Seamless integration with Salesforce

Full implementation of your knowledge initiative in 90 days or less

Provider Details

Upland Software
Austin, TX
Founded
2012
Website
Email
Phone
1-833-UPLAND-1

Upland helps global businesses accelerate digital transformation with a powerful cloud software library that provides choice, flexibility, and value. Our growing library of products delivers the "last mile" plug-in processes, reporting, and job specific workflows that major cloud platforms and homegrown systems don’t provide. We focus on specific business challenges and support every corner of the organization, operating at scale and delivering quick time to value for our 1,800+ enterprise customers. To learn more, visit www.uplandsoftware.com.

Pricing Details

Paid Add-On Required

You must pay for a product or service that is external to Salesforce for this solution to work.

Please contact for pricing. Licensed by annual volume of self-service sessions and supported customer service agents.

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