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Skype Click-to-Call for Mac and PC

New ***Support for Salesforce Open CTI***

Overview

  • Make Skype Calls Directly from Salesforce

  • PC and Mac Compatible - Welcome, Apple Users!

  • Call Logging in Activity History

3: Post Install Setup Instructions: Step 1: Add users to the Call Center Go to Setup, enter Call Centers in the Quick find box, then click Call Centers. Click the Edit next to the "ClickToDial" Center Adapter and then click Manage Call Center Users. Add any additional users that you want to use this app. OR Click the Plus icon (+) to the right of your current tabs. The All Tabs page appears. Click on "Click to Call" Tab | Select Manage Users| Select users from the list view | Click "Add to Call Center". Step 2: Goto Leads/Contacts/Accounts | Select a Record | Click any Phone/Mobile field to place a call. Call activity should appear in the sidebar. 4: Support and Feature Request: Please post your support questions and feature requests: https://success.salesforce.com/_ui/core/chatter/groups/GroupProfilePage?g=0F9300000001oYD

Categories

Business Needs
Telephony
Features
Native App
Built exclusively on the Salesforce Platform, ensuring reliability and performance.
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Native App
No Limits
Lightning Ready
Managed Package

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