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Certinia Order & Inventory Management
Multi-channel order management in a single system
Overview
Certinia Order & Inventory Management helps you see, simplify, and optimize the entire order to fulfillment process—for goods & services. Meet and exceed customer expectations with visibility into the entire fulfillment process from quote to shipment.
KNOW EVERYTHING ABOUT THE ORDER IN ONE LOCATION Simplify the order and fulfillment of both goods and services. Get flexible pricing structures, views into upsell opportunities, available inventory, and margin at a line level.
ORDER FULFILLMENT MANAGER WORKSPACE Gain insights into key performance indicators (KPIs) that enable you to be proactive rather than reactive.
GREATER INVENTORY CONTROL A flexible solution that supports both physical or virtual inventory with detailed control for comprehensive management.
KNOW WHAT'S COMING AND GOING From stock to dock and back again, all in one place. Certinia Action Queues provide you with upstream visibility of the work ahead.
MULTIPLE CHANNELS, SINGLE SYSTEM Simplify the order and fulfillment of both goods and services with Certinia Order and Inventory Management. Get flexible pricing structures, insights into upsell opportunities, and real-time views of available inventory and line-level margins. TRANSFERS IN A FLASH Easily mass transfer goods from warehouse or locations, with or without shipment and receipt processes. CONTROLLING THE LOT Establish serial number and lot control when defining items. Gain visibility of actual margins and maintain steady profit flow. INTELLIGENT REPLENISHMENT Built-in reorder point processes ensure you’re always “in-stock”. Customize these processes by warehouse, conditions, and ownership. PUT IN REVERSE Reverse any action, including customer and supplier returns, with automatic updates reflected in the system. ITEM COUNTS YOU CAN COUNT ON Whether tangible or intangible, this app provides the controls to keep inventory organized and stock replenished. FINANCIAL MANAGEMENT SUITE Easily extend this Order & Inventory Management to the FM Suite (Accounting, Subscription & Usage Billing, Procurement, Revenue Management).
Categories
- Business Needs
- Quotes & Orders
- Industries
- Horizontal Product
- Personas
- Business Operations Manager
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Multiple CurrenciesSupports Salesforce orgs that use Multiple Currencies.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyMultiple CurrenciesManaged Package