Unaric Guide (Train) - Digital Adoption Platform for Salesforce

TRACK - See how users engage with pages, features, and flows in real time identify friction points and measure adoption.

ALERT - Send in-app prompts and targeted messages to guide users, flag updates, or prevent errors before they happen.

TRAIN - Deliver contextual help and walkthroughs exactly when and where users need it - no wasted time searching for information

Smarter Onboarding & Training - Streamline onboarding with contextual in-app guidance. Deliver help exactly when users need it, track engagement, and save hundreds of training hours per year.

Support Customers, Partners, and Employees across Experience Cloud and Salesforce Mobile. Reduce support requests and measure engagement with ease.

Sales Enablement in the Flow of Work - Link to key resources from anywhere - SharePoint, Google Drive, LMS, and more. Surface sales content when and where it's needed to keep teams focused on revenue.

Agentforce, Salesforce Flows, ChatGPT and Einstein Enabled - Monitor user engagement, whilst capturing well structured data on content and app usage, user sentiment and feedback to feed your AI models and next best actions.

Salesforce-certified and reviewed. No browser extensions or data extraction - everything runs securely within your Org for maximum trust and control. Unaric Guide (Train) was previously called Improved Help.

Install in minutes. Use built-in ‘Help for Help’ to guide setup and configuration. See immediate value - no code, no risk, all insight.