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File Slayer: File Management to Delete Junk Files From Cases, Accounts, and more
Automatically delete junk files cluttering your cases and accounts.
Overview
Cluttered file lists slow agents down when they're hunting for the one attachment that matters. File Slayer is AI-powered file management for Salesforce that clears logos, duplicate images, and junk from your cases, accounts, and records.
See How File Slayer: File Management to Delete Junk Files From Cases, Accounts, and more Works
RESTORE 3.5 HOURS PER REP, PER WEEK File Slayer keeps your file lists clean, so reps spend their time helping customers instead of scrolling past old PDFs, duplicate files, and junk images to find the one document a case actually needs.
IMPROVE RESPONSIVENESS AND RESOLUTION TIMES Reps find the file they need at a glance instead of wasting time opening each one. Cleaner records mean faster responses and customers who aren't left waiting while someone hunts for a document.
AUTOMATICALLY CLEAR JUNK IMAGES WITH SLAYBOT Slaybot, the AI feature, flags junk and duplicate images with a confidence score of 99%+ and clears them for you. It catches new copies as they recur, and can remove the ones already sitting on past records.
GIVE MANAGERS AN ORG-WIDE VIEW Managers see file cleanup across the whole org from one place and track adoption with real-time reports, so the team works from clean records and you can tell the tool is actually being used.
CLEAR ANY FILE TYPE, NOT JUST IMAGES File Slayer manages files of any type and size: PDFs, spreadsheets, documents, and images, across cases, accounts, contacts, opportunities, and custom objects. Clear what you don't need out of the way, or delete it for
100% NATIVE, WITH NOTHING TO MAINTAIN File Slayer runs entirely inside Salesforce. Your data never leaves your org, there's no outside system to maintain, and deleting files you no longer need frees up file storage you'd otherwise pay to expand.
Open a case or account in Salesforce, and the Files list is already buried. The same logos and social icons repeat down the page. The file the customer actually sent is lost in the middle of it. So the rep has to scroll and scroll. File Slayer is AI-powered file management for Salesforce. It clears junk images and duplicate attachments off your cases, accounts, contacts, opportunities, and custom objects. Reps open a record and see only the files worth opening. Clear the junk out of the way, or delete it for good and free up file storage. Admins decide who can clear files straight from a record. Managers get an org-wide view and real-time adoption reports, so you can see it's working. It's 100% native to Salesforce. Nothing to maintain, nothing leaves your org. It works on images: BMP, DIB, GIF, JFIF, JPE, JPEG, JPG, PNG, TGA, TIF, TIFF, and WEBP, as well as other file types like PDF, Excel, Word, etc. File Slayer is part of the Service Experience Suite, a suite of app solutions that delivers on four key pillars of customer service. http://vicasso.com/service-experience-suite
Categories
- Business Needs
- Agent ProductivityCase ManagementAdmin & Developer Tools
- Industries
- Horizontal Product
- Personas
- AdministratorBusiness Operations ManagerService Agent / Supervisor
- FeaturesNative AppBuilt exclusively on the Salesforce Platform, ensuring reliability and performance.No LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- Native AppNo LimitsLightning ReadyManaged Package
