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Connector for Salesforce and Jira (Cloud) by Appfire

Create and link Jira issues or Salesforce records automatically

Overview

  • Connect Salesforce & Jira Cloud like never before! Associate Jira issues with Salesforce Cases, Accounts, Opportunities, and more.

  • Bring Jira Cloud details to Salesforce. Display associated Jira issues and comments.

  • Clone a Salesforce Case into a Jira issue, from within Salesforce. Synchronize the contents of both systems, automatically or manually.

Your development and product management teams live in Jira. Your support and sales teams close in Salesforce. They all deal with product issues and need an integrated view of what's going in order to be effective. The connector links and synchronizes Salesforce objects and Jira issues for an integrated experience from either interface. - Connect Jira Cloud to multiple Salesforce instances. - Bind each connection to multiple Jira projects. - Choose which Salesforce objects and fields are available in Jira Cloud. - Search for Salesforce objects from within Jira Cloud. - Create Salesforce object from a Jira issue. - Associate Salesforce objects to Jira issues, push and pull changes to/from Salesforce. - See aggregated view of comments from associated Salesforce Cases. - View, create and associate Jira issue in Salesforce. - ...and more!

Categories

Business Needs
Customer Service
Case Management
Admin & Developer Tools
Industries
High Tech
Professional Services
Personas
Developer
Sales Representative / Manager
Service Agent / Supervisor
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package

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