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Urban-Hawks

Enterprise Field Service Management Software

Overview

  • DESIGNED TO TAKE YOUR BUSINESS TO THE NEXT LEVEL THE SECTORS WE SERVE: Smart Cities Life Sciences & Medical Telecom Facilities Management (HVAC) Manufacturing Retail Oil & Gas Same business, same team, operating in a new and dynamic way.

  • END TO END FIELD SERVICE MANAGEMENT A features rich software including, scheduling, dispatching, invoicing, asset management & much more. Generating, quotes, invoices or tracking & more is possible in real time whether in the office or in the field.

  • COMPLETE INTEGRATION INTO SALESFORCE.COM This ensures mobile, secure, cloud-based, low-cost subscription. Companies of 10 to 10,000 technicians can increase profitability, simplify processes & increase customer satisfaction. Discover a new approach.

Urban-Hawks is a features rich software which helps you achieve revenue targets & service goals to optimize efficiency level. A FEATURES RICH APPLICATION: PLATFORM CAPABILITY Mobile Enabled (IOS & Android) Multi-language Offline Support Multi-Currency ASSET TRACKING & MANAGEMENT Asset Management Warranty Coverage Contracts Coverage CLIENT AND LOCATION MANAGEMENT Account & Contact Management Service Location Management REPORTS & DASHBOARDS Dashboards Analytics SERVICE PORTAL  Customer Service Portal Third Party Service Portal SCHEDULING Scheduling Dispatching ESTIMATES & JOBS Product Catalogue Product & Parts Pricing Customer Ticket Management Field Enabled Warranty Field Enabled Contracts Entitlement Work Order Management Mobile Debrief Mobile Signature Capture Mobile Job History Service Quotes Invoice Creation Invoice Tracking Technician Time Tracking Customized Service Report FIELD INVENTORY & PARTS ORDERS Van Stock Management Parts Return Parts Order & Fulfilment FLEET TRACKING Geo-Fencing Fleet Tracking Indoor Tracking Employee Tracking Trip Management Live Tracking with Historic Replay

Categories

Business Needs
Field Service
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package