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Charket - For Better Understanding Your WeChat Customers

By Charket

Social CRM Made Easy with Charket

Starting at $4,000   USD/5 licenses/month
Try It
Business Need
Chat & Web Conferencing
Requires
Sales Cloud
Service Cloud

Charket connects WeChat OA and mini program into Salesforce Sales Cloud, Service Cloud, Marketing Cloud, Pardot and Community Cloud. By using Charket, you can promote your branding, close deals and support your customers from within Salesforce.

Highlights

Enable WeChat marketing automation for lead generation & nurturing through Salesforce Marketing Cloud or Pardot.

Conduct social selling that covers lead segmentation & qualification and closing deals with Salesforce Sales Cloud.

Support WeChat customers and collect their feedback on customer satisfaction from within Salesforce Service Cloud.

Provider Details

Charket
San Mateo, US
Founded
2017
Website
Email
Phone
+1 (209) 888-0388

Charket.ai is a leading social-media technology provider in the Salesforce ecosystem, delivering AI-powered AppExchange apps that connect major social media platforms—including WeChat, WeCom, WhatsApp, LINE, and SMS—directly to Salesforce CRM. Charket.ai helps organizations transform social messaging into a core system of engagement across marketing, sales, customer service, and customer retention. Charket.ai's AI-powered social media solution leverages Salesforce Agentforce together with advanced LLMs, including OpenAI and DeepSeek, to enable intelligent automation, conversational engagement, and data-driven insights throughout the entire customer journey. All Charket apps are Salesforce native by design. Customer data is stored securely within Salesforce and protected by Salesforce's authentication, access control, and enterprise-grade security architecture. By inheriting Salesforce's compliance with global regulations such as GDPR, PIPL, and CCPA, Charket.ai enables organizations to execute social media strategies with confidence—without compromising security, privacy, or regulatory compliance.

Pricing Details

Discount is available for additional licenses. All subscriptions are billed annually. More information is available at https://www.charket.ai/pricing.html

Default Plan

$4,000 USD/5 licenses/month

Lowest Starting Price

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