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Trados Connector for Knowledge

Expand your global reach

Overview

The Trados Connector for Knowledge allows you to easily send Knowledge Articles for translation, approve costs and track without leaving Salesforce. Now you can deliver high quality translations in your local markets on a global scale.

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  • Unlock your Salesforce Knowledge • By translating your valuable content into other languages, you’ll share your expertise with a broader audience. • Translate Salesforce information from Knowledge Articles to Document Attachments and Notes Records.

  • Deliver translated content quicker • Leverage your language technology investments to translate thousands of articles faster. • Initiate translations from within the Salesforce platform with no need to switch context.

  • Gain control and quality • Create, approve and track translation projects with the intuitive dashboard embedded within Salesforce. • Gain visibility of the progress and cost of each project, and save by leveraging RWS Language Technology .

Huge volumes of Knowledge Article content are often translated with a very manual and fragmented process. Typically, individual users extract content, send it to third party agencies for translation, and then manually import it back into Salesforce. The Trados Connector for Salesforce Knowledge allows users to easily send content for translation, approve costs and track progress without having to leave the Salesforce platform. Users can now easily deliver high quality translations in their local markets on a global scale. With the Trados Connector for Knowledge you get: • An easy-to-use translation platform embedded within your Salesforce platform. • Cost savings from leveraging smart translation memories and you never paying to translate something twice. • Ability to access RWS’s Machine Translation for enhanced productivity or ‘no touch’ translation. • Access on any device wherever you are, with a multi-channel experience available via browser, mobile or tablet. • Support for RWS Translation Management technology, including Trados, TMS, Managed Translation and WorldServer.

Categories

Business Needs
Customer Service
Features
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Editable Code
This product is installed as an unmanaged package in your Salesforce org and its code is available to view and modify.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Lightning Ready
Editable Code
Multiple Currencies

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