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CRABB – All-in-one solution for Credit Management

Credit Management Suite

Overview

  • Credit Collection Strategy Management: - Flexible configuration of collection strategies - User profiles - Engagement of external legal and outsourcers

  • Credit Management Operations: - Generation of dunning letters, email, sms, Registered Mail, Recovery Plan - Workflow management, notifications and approvals - Management of credit lines - Logging of activities, phone calls and documents

  • Reporting: - Detailed Collection performance analysis - Cost control and forecast - ROI calculation

CRABB is the all-in-one solution for Credit Management based on Salesforce. CRABB adapts to any business model of credit management, both B2B and B2C and can be fully integrated with any business system. It integrates and supports every structure, both internal and external, involved in the credit recovery process. With CRABB you can: - Set-up, implement and automatize credit recovery strategies; - Engage your specialists through dedicated workflows; - Improve communication among every party involved in the process; - Segment and analyze performances by type of client, strategy and geographical area; - Optimize trade-off between revenues and credit/fraud risks prevention; - Maximize effectiveness of collection activities; - Reduce loss in the revenue generation chain; In its service, CRABB provides an experienced team in credit collection and fraud risks prevention.

Categories

Business Needs
Finance
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Multiple Currencies
Person Accounts
Salesforce Shield
Managed Package

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    We are among the top 10 Salesforce Partners in Italy, we combine the best leading cloud apps with the Salesforce ecosystem. We collaborate with selected customers all over the world and help them with their digital transformation business processes.