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thinkConnect CTI Connector for Salesforce

By NTS

CTI integration made simple

Starting at €20   EUR/user/month

Discounts available for nonprofits

Business Need
Telephony

thinkConnect is a Salesforce native CTI integration app that connects almost any PBX with your CRM objects. An open CTI solution that gives you the chance to configure and customize a fully CRM integrated console and Softphone for Salesforce agents.

  • thinkConnect video demo

Highlights

NATIVE: Its native integration enhances the call center agents experience thanks to the frictionless access with Salesforce business objects, Omnichannel, agents console and lots of details related to call wrap-up actions and reporting.

MULTI PBX SUPPORT: thinkConnect is connected and fully integrated to best of breed PBX in the market. Avaya, Genesys, Cisco, Altitude, Enghouse – Presence Suite and Asterisk PBXs are 100% compatible with the CTI integration component.

LIGHTNING READY & CUSTOMIZABLE: Take advantage of the new Lightning UI with thinkConnect. Use Salesforce standard configuration tools to customize and configure your CTI connector. Easy label localization for multiple languages.

Provider Details

NTS
Bilbao, Vizcaya, SPAIN
Founded
2002
Website
Email
Phone
+34 94 476 28 77

NTS is a company fully specialized in system integration and technology consulting services for large and medium organizations that rely on technology to improve their business processes. Our experience is not only based on a deep knowledge of technology and systems integration, but combines this technical profile with great empathy with customers and a outstanding understanding of their needs, how they work and their business culture. Furthermore, NTS combines its alliance with salesforce.com with an impressive knowledge on mobile technologies, the other relevant division in the company, providing customers an overview of CRM desktop + mobile + systems integration. We are also the creators of thinkConnect CTI connector for Salesforce in collaboration with PlusNet Solutions, experts in PBX integration and leaders in its market segment.

Pricing Details

You must pay to use this solution. Discounts are available for nonprofits.

PBX required and not included in the license price. Volume and term discounts available. Please contact us for detailed pricing.

Default Plan

€20 EUR/user/month

Lowest Starting Price

More From This Provider

NTS Seidor #1 Salesforce Consulting Partner in Spain since 2006
by NTS
NTS Seidor #1 Salesforce Partner in Spain, implementing Salesforce in Spanish accounts since 2006. Fully specialized in Salesforce technology consulting services for large and medium organizations, experience in more than 600 Salesforce projects.