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Reputation Studio by 1440 | Reviews, Q&A, App Reviews & Voice of Customer

By 1440, Inc.

Turn Every Customer Review into Better Customer Experiences

Starting at $499   USD/Channel/month

Discounts available for nonprofits

Industries
Consumer Goods
Retail
Travel, Transportation, & Hospitality
Business Need
Productivity
Customer Service
Agent Productivity
Requires
None
Compatible With
Service Cloud

Reputation Studio is the Salesforce-native Voice of Customer platform for managing product reviews, location reviews, app reviews, customer questions, and social feedback across 50+ channels. Centralize customer conversations inside Service Cloud.

Highlights

Omnichannel Coverage ✔ Aggregate reviews, Q&A, and feedback from Amazon, Walmart, Target, Google Business Profile, Apple App Store, Google Play, Bazaarvoice, Trustpilot, Yelp, Facebook, Reddit, Tripadvisor, OpenTable, PowerReviews, Yotpo, and more.

Every Review Type ✔ Manage product reviews, location reviews, app reviews, retailer questions, marketplace feedback, social recommendations, and user-generated content from one Salesforce workspace.

Service Cloud + Agentforce ✔ Automatically create cases, prioritize reviews by sentiment, route work to the right teams, and accelerate responses with Agentforce AI, templates, approval workflows, and automation.

Voice of Customer Intelligence ✔ Monitor brand health, analyze customer sentiment, identify product trends, benchmark competitors, and measure agent performance with Salesforce-native dashboards and reporting.

Enterprise Ready ✔ Trusted by enterprise brands to manage millions of customer interactions while improving SLAs, increasing review volume, and strengthening customer satisfaction.

Provider Details

1440, Inc.
Park City, Utah
Social Impact
Pledge 1%
This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
Pledge 1%
Founded
2009
Website
Email

1440 empowers businesses to enhance their connections with customers globally. It aids brands in efficiently handling consumer reviews and Q&A, while its highly precise machine translation tool overcomes language barriers. Additionally, its messaging app expands Salesforce's digital engagement capabilities, offering support for various channels and devices to facilitate seamless conversations across popular communication platforms.

Pricing Details

You must pay to use this solution. Discounts are available for nonprofits.

Pricing is based on the number of users, channels, products, locations, and mobile apps.

Default Plan

$499 USD/Channel/month

Lowest Starting Price

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