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Engage360: Amazon Kendra-powered One-stop Intelligent Search for Salesforce Apps

By Persistent Systems Ltd.

Amplify Salesforce driven business outcomes with in-place ML-based Search

No Ratings
Starting at $1,800   USD/50 users/month
Try It
Business Need
Customer Service
Sales Intelligence
Agent Productivity
Requires
Sales Cloud
Service Cloud
Financial Services Cloud

Drive adoption of your Salesforce investment. Empower Business, Sales, Support personas across Clouds. Take a test drive or free trial today! See in-place, contextual, accurate, and actionable recommendations from scattered information silos in action.

Highlights

Achieve superior Sales Effectiveness & Business Development outcomes powered by AIML based Amazon Kendra. Discover relevant Answers & FAQs to address customer inquiries and win business opportunities successfully. Engage360 works with Sales Console.

Accelerate Support productivity and Case resolution, powered by AIML based Amazon Kendra. Discover knowledge, solutions, case precedent to drive first response, case collaboration, and the mean time to resolution. Engage360 works with Service Console.

Engage360 is a Salesforce-certified Lightning App, delivered as managed package. It is configurable within the Sales, Service, and Financial Services Clouds and leverages highly accurate and fully managed intelligent search Amazon Kendra.

Provider Details

Persistent Systems Ltd.
Santa Clara, CA
Founded
1990
Website
Email
Phone
+1 408-216-7010

Highlights • Salesforce Consulting Partner, Salesforce ISV Partner, MuleSoft Partner, Tableau Partner • Certified ‘Leader’ in Implementation Services for Salesforce Core Clouds by ISG • Rich set of Industry Specific Predefined Solutions on Salesforce platform which act as catalyst in digital transformation journey of enterprises. • Proven high quality of service delivery across 2,200+ projects. • Industry-specific accelerators available to deliver rapid results by leveraging our best practices experience • 4.86/5 CSAT Score Description Persistent Systems’ Global Salesforce Practice delivers best-in-class solutions that help you transcend into a modern digital enterprise with a customer-centric, data-driven & seamless customer experience. Offerings: • CX Transformation • Salesforce Cloud Implementation • CX Platform Integration • Customer Analytics & Insights • Industry

Pricing Details

Above estimated pricing is inclusive of Amazon Kendra enterprise edition base capacity. Please contact us for pricing details, available tiers, customizations, additional integrations, and upgrades. Write to engage360app@persistent.com.

Default Plan

$1,800 USD/50 users/month

Lowest Starting Price

More From This Provider

Persistent Systems Inc
by Persistent Systems Ltd.
A Salesforce Partner for 20+ years, Persistent is trusted to deliver world-class CX fueled by Salesforce’s platforms & solutions. Our Salesforce experience includes over 2,200 joint engagements, 300,000+ Trailhead badges and 9,500+ certifications.