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Unbabel - Language Translation for Knowledge Base

Who said language had to be a barrier?

Overview

Knowledge is power. Unbabel makes yours stronger, with seamless, native-quality translation. Delight customers and empower teams in every language you need. There’s never been a simpler way to translate, publish, and update your help center content.

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  • Let your customers find the answers they need their native language and let your agents focus on tougher problems.

  • Always-on multilingual support paves the way for a smoother customer experience and reduced agent workload, improving first-reply, handling time, backlog, and CSAT scores.

  • Unbabel just goes with your workflow, allowing you to provide comprehensive multilingual coverage without changing your current support processes. Translate, publish, and update your help center in one location.

Powered by state-of-the-art AI and a global community of translators, Unbabel delivers human-quality language translations at enterprise scale. We help you serve customers in any language, with fast, native-quality translations of your Salesforce Knowledge Base. Large global businesses trust Unbabel to deliver professional-quality translations of the content powering their support operations. How It Works - Write self-service content in your preferred language - Select content and request translations. Our domain localization and glossary features ensure that you sound like yourself — and like a native — in every language. - Receive drafts in every language, and you’re ready to publish - When you need to update, just edit the original and we’ll automatically apply changes to the translations Unbabel for Knowledge Base requires an account and subscription. To learn more and see if Unbabel is right for your business, please email sales@unbabel.com or visit http://go.unbabel.com/sfkb.

Categories

Business Needs
Productivity
Customer Service
Translation
Industries
Consumer Goods
Healthcare & Life Sciences
Travel, Transportation, & Hospitality
Personas
Administrator
Business Operations Manager
Executive
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package

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