MenuAgentExchange
SalesforceSlack

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Unbabel - Language Translation for Knowledge Base

By Unbabel

Who said language had to be a barrier?

No Ratings
Starting at $1,200   USD/company/month
Industries
Consumer Goods
Healthcare & Life Sciences
Travel, Transportation, & Hospitality
Business Need
Productivity
Customer Service
Translation
Requires
Service Cloud
Compatible With
Service Cloud

Knowledge is power. Unbabel makes yours stronger, with seamless, native-quality translation. Delight customers and empower teams in every language you need. There’s never been a simpler way to translate, publish, and update your help center content.

Highlights

Let your customers find the answers they need their native language and let your agents focus on tougher problems.

Always-on multilingual support paves the way for a smoother customer experience and reduced agent workload, improving first-reply, handling time, backlog, and CSAT scores.

Unbabel just goes with your workflow, allowing you to provide comprehensive multilingual coverage without changing your current support processes. Translate, publish, and update your help center in one location.

Provider Details

Unbabel
San Francisco, California
Founded
2013
Website
Email
Phone
+351211337313

Unbabel makes translation effortless. As a customer-centric organization, you want your customers in Germany to have the same great support experience as your customers in Japan, without having to hire expensive native speakers for every language. With Unbabel, all your agents instantly become multilingual. Powered by AI, Unbabel’s language operations platform plugs into Salesforce to automate translation near real-time across major digital support channels. With the efficiency of augmented machine translation and the local nuance of our post-editors, Unbabel empowers all your agents to communicate with customers in any language, giving you increased flexibility, productivity, and lower operating costs. Trusted by the world’s leading enterprise brands, Unbabel helps you build more meaningful relationships with customers, worldwide. With Unbabel, You don’t have to speak the same language to be on the same page. Unbabel. Support, translated.

Pricing Details

Unbabel for Knowledge Base is priced according to volume. Please contact our sales team at http://go.unbabel.com/sfkb to discuss your needs.

Base Plan

$1,200 USD/company/month

Lowest Starting Price

More From This Provider

Unbabel - Language Translation for Messaging and Chat (Live Agent)
by Unbabel
No Ratings
Unbabel makes your agents multilingual so they can speak with any customer in real-time. Streamline operational efficiency by staffing for expertise, not language, and leverage existing knowledge and resources to serve any customer.

Unbabel Translation Connector for Salesforce
by Unbabel
No Ratings
A secure, human-in-the-loop translation solution powered by Tower LLM, trained on customer support content. We combine AI efficiency with human quality assurance for seamless multilingual communication.