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Accenture Moments Manager for Hospitality

Inspire your guests. Inspire your workforce. Inspire your brand.

Partner of the Year

Overview

The Accenture Moments Manager for Hospitality, built on the Salesforce Platform is designed to inspire Moments that Matter for your guests, your workforce and your brand.

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  • Inspire your guests: Designed to give your guest a superior visit, the solution draws together information from a variety of sources indicating their historical preferences and providing data-based insights

  • Inspire your workforce : Empowering a hotel’s workforce, including both front of house and support staff, is the goal of this platform. It enables teams to work together smoothly, and offer guests a tangibly better stay

  • Inspire your brand: Allows to monitor your brand power in real-time. Visibility to your guest’s customer satisfaction score (CSAT), Net Promoter Score (NPS), and recommendations for improving them enables to help keep your brand’s promise.

The Accenture Moments Manager for Hospitality, built on the Salesforce Platform is designed to help keep your brand’s promise. It inspires your workforce to provide guests with the particular experience they are looking for on this stay – perhaps the same guest will have different needs depending on whether their stay is for a family holiday, a romantic weekend away, a business trip or a solo travel experience. Our premise is that hotels can no longer afford to operate a one-size-fits-all model, and our platform can enable the degree of personalization that is so crucial today. It empowers your hotel’s workforce, including both front of house and support staff, is the goal of this platform. It enables teams to work together smoothly, and offer guests a tangibly better stay. This solution is capable of integrating with your legacy systems to pull together everything you might need to know to provide exceptional service to the guest on a single screen allowing for effective time-management and seamless guest experiences

Accenture's Achievements

Consulting

Global Partner

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Categories

Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Managed Package

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